Why let your staff keep their tips?

Why let your staff keep their tips

Tips have ordinarily found the pocket of servers the world around. Traditionally on lower wages, hospitality staff supplement their basic wages with the tips that they earn in a shift. 

Many restaurants, bars, cafes and hotels take a slice of the tips their servers earn, however. This prompted a legislation change in the UK at the backend of 2019 – which is still awaiting ratification.

Letting staff keep their tips

Unemployment and uncertainty in the hospitality sector in 2020 has influenced wages, tips, customers and their likelihood of tipping. The pandemic has also affected business, and tips may well be a useful end of month bonus. 

To counteract any argument, we have outlined five benefits of letting your staff keep their tips:

Staff Support

Waiting staff, bartenders and other hospitality staff are often working for an hourly rate. While it may be a good amount per hour, servers face a number of challenges, such as: 

– Not being offered enough hours

– Needing to work two jobs to supplement their wages

– Having to compete with other staff members for the best hours

If a company is willing to take away their tips from this equation, it causes an additional problem for their monthly finances. 

Tips earned in the UK are not added to the hourly rate of a worker. Despite the tips being taxed, staff can still come away with more to support their families live well each month. 

Staff retention:

One of the biggest challenges facing any hospitality business is staff retention. It was reported in 2018 that three in ten UK hospitality employees leave their job within the first year of their start date. This mind-boggling statistic needs to be helped in any way possible. 

Tips represent a key point of contention for staff in bars, pubs, cafes and restaurants. Staff may feel that tips go to undeserved parties when split evenly, or that the company is greedy taking a slice of the money. This is never going to help the myriad problems that exist in every HR department. A tipping system that works fairly for all staff will, fingers crossed, mean better staff retention is achieved. 

Staff motivation to work:

Waking up in the morning or leaving the house for the evening to go to work is never easy. Hospitality staff often working unsociable hours to cater and serve people, so motivation quickly becomes a vital aspect of their work. 

While it comes down to many different aspects, tipping can become a vital reason for your team to stay motivated. Adding incentives to their role in your business will boost motivation, and tipping is a great incentive that already exists.

Tips given to those who earned them:

Not every penny earned by tips is necessarily to do with a particular server. It depends on many factors, but, in general, servers earn more in tips by merit. Friendly, happy and helpful staff are more likely to earn a big tip. It is unfair on those that go the extra mile to exclude them from tips or split them equally. 

By letting your staff keep their tips, they are more inclined to do everything for their customers. This ethos translates into good business and removes another bone of contention for staff members.

Customers prefer giving tips to staff members:

In a similar vein as tips going to those who earn them, customers have a place in this. We have all tipped in different varieties. It might depend on how much change we have, the quality of the service or even the atmosphere within the cafe, restaurant or hotel. 

As a general rule, customers are more likely to part with more cash to those that impress them. An outstanding, helpful and friendly service will earn more in tips than a service that is sub-standard and unimpressive. 

Motivation to earn tips equals offering your customers a better service – even if that is a subconscious reaction.

Legal Responsibility in the UK:

In response to growing concerns about the tips that businesses across the UK were taking, the Employment (Allocation of Tips) Bill was announced in the Queen’s Speech on 14 October 2019. 

Despite the global pandemic halting the next readings of the bill, businesses will soon have to allocate their tips in a fairer way – meaning more tips will find the pockets of servers and staff members. 

The government in the UK has set out a Code of Best Practice for tips. Despite being voluntary, it is in place to help ensure that tips are handled fairly. Considerations include: 

– How are tips distributed?

– Are cash and card tips treated differently?

– What deductions are in place for tips?

– What happens during annual or sick leave?

These factors may well encourage businesses to think differently about tips, but until the Bill is passed in the future, employers do not have a legal responsibility to fairly distribute their tips. 

Why should your staff keep their tips?

Motivation, staff happiness, staff turnover and morale are all impacted by tips. If you can influence these elements through your policy on tipping, it’s the easiest thing you will ever change in your business.

Get A Solo Account For Free

We offer no strings, no obligation free software for any solo accounts. Sign up with us today and start earning more!

We will be launching Solo+ soon which has many more benefits for the individual tip worker.

Gratuity in Aviation – Everything You Need To Know About Tipping

Aviation tipping etiquette; private jets, commercial airlines & airports

Tickets ready, bags packed, pre-flight refreshments consumed. A quick flight into mainland Europe or a huge long-haul across the world, the journey is often something to savour. 

It is well known that products on aeroplanes are bumped up – necessity is the mother of inflated prices. It’s little wonder then that many people don’t often bat an eyelid about tipping – but our journeys are supported by servers, bar staff, cabin crew, pilots, check-in assistants and many more.

Whether you’re about to go into business class or crammed into economy/coach, or even chartering a private jet, gratuity in aviation and in airports can seem slightly tricky, but we’ve got you covered. 

Can you tip in flight, and if so, how much?

Of course, it’s not a crime to show appreciation to dedicated professionals who make a difference to your experience.

However, there’s never been a set of guidelines on how, when, or an amount to tip those in aviation. In fact, tipping on commercial airlines isn’t wholly accepted. Private chartered flights is a different story.

A Quick Guide

Tipping on a private jet

Tipping on private chartered flights is welcome but not expected. In some cases, company policy is to turn down gratuity. Ultimately, it is up to you whether you wish to tip crew or pilots, and it’s up to the professional to decide whether they would like to accept your gratuity, or politely decline.

In the private jet sector, passengers are known from time to time to arrange for some form of gift to show their appreciation of the flight deck and cabin crew. 

David Pitt at News From The Ramp and Charter Sales Manager told us, “I’ve seen flight deck crew receive a wide variety of gifts as a thank you for their great customer care. Gratuity has varied from £50 cash, flowers, and even concert tickets and backstage passes.” Oh, the perks of flying bands and artists around!

Forbes also covered the private jet tipping etiquette with a great piece, hearing from other professionals in the industry covering the topic of gratuity. They spoke to Andrew Flaxman, a former business jet pilot who founded jet card broker ExpertJet. Andrew questioned, “Why is it that yacht crews, taxi and limo drivers, as well as anyone in the hotel service industry, may get a tip, but flight crew often neglected?

Our answer to Andrew’s observation is that clients and customers just don’t have the knowledge or ease of tipping their crew or the pilot. This is where a virtual tip jar like TiPJAR® can help to shift flyers’ thinking on tipping in aviation and not be afraid or unsure on whether to tip or not.

Forbes also spoke to Adam Twidell, a former private jet pilot and the co-founder of PrivateFly. “Do people tip? Yes, however, much more in the US than in Europe.” To the question, is tipping expected, he replies, “Not really in the US, and absolutely not in Europe, but it is always very much appreciated.

There seems to be inconsistency and a stigma around tipping cabin crew, but a consistency in the answer to whether receiving tips in aviation is appreciated. Yes it is appreciated.

Commercial flight gratuity giving

The speed of transactions on a flight depends on the nature of your journey. Travel from London to Spain and you will be asked once, if you’re lucky, whether you would like anything – snacks, drinks, sandwiches, duty free etc.

Tipping on a commercial flight is not an accepted custom. Some airlines actively refuse tips from passengers for their staff. It can be a little confusing, and it’s not as easy as asking the flight attendant to round up your bill before you tap your card or hand over your cash.

While the acceptance of tips on board is a little confusing, it may be worth you exploring the option of TiPJAR® with them. That way you can scan their QR code and ping them some money instantly and securely to their TiPJAR account. If a cashless tip isn’t quite what you had in mind, then why not send an email, give them a shout out on social, or gift them chocolates.

Ultimately, just like with private flights, it is up to you whether you tip, and the professional whether they accept your gratuity or politely decline.

Tipping at the airport

Duty-free beverages and the customary Instagram pictures of your pre-flight meal, it’s all part of any trip away. There are many moving parts at an airport, and tipping comes into practice in some areas more than others. 

For many flyers, the need for wheelchair support, help with bags, and ground transfers within the airport may be necessary. These tasks are carried out often by willing, awesome volunteers from across the airport who are assigned to help ensure your visit to the airport is super easy. Tipping in these situations is almost exclusively cash based (unless you have a virtual tipping account), and means you will need to part with your money that way – hopefully you have the right currency to hand! It’s also worth remembering they will not have cash on them to change up. 

Tipping airline staff may be tricky and hard to manage, but airport staff are in a different jurisdiction, they’re service staff, they’re much easier to show appreciation to.

Airport staff in North America, where tipping is often supplementary to someone’s wages, are welcoming of tips. In many server jobs in the United States, waiting staff, concierges, and other helpful employees will often take a pay cut to secure a job at an airport, because the tips can tend to be a little more fruitful. 

This is in the main down to the positivity of holiday travellers before they board their flight. Asked to arrive at the airport hours before their flight leaves, we have nothing better to do than sit, eat, drink, and chat with fellow travellers. This is, of course, why we are sometimes a little less frugal with our money in these scenarios. 

When it comes to airport restaurants, there’s no need to approach it differently. Whether you’re at a small, family-run restaurant or a chain, we always look to our server as the shining light. An airport server will almost certainly be working unkind shifts – an airport is a 24/7 conveyor belt of people from all over the world. 

To support their role, airport staff may learn new languages, understand how to communicate with people from all walks of life, and still manage to hold it together during the busy times and long night shifts. 

Tipping is an easy calculation when you receive your bill from an airport restaurant, but make sure to read your receipt before leaving any money. Airports often add service charges to the bill and will sometimes leave you paying an extra 20% or more. This is an opportunity to refuse the general tip on the bill, and choose to personally tip your waiter/waitress through a virtual tipping app – keeping that tip for themselves will certainly be appreciated by the staff member.

Where do my airport tips go?

Another point of contention when it comes to tipping on flights is where the money ends up. It is a difficult thing to know what happens when you contactless tap away your money. As airlines and flight operators do not actively accept tipping on their journeys, it is not something that is regulated specifically, and your money may just end up in a back pocket of a distant CEO. 

It isn’t 100% certain where all tips go. Service charges are often placed into a pot for all the staff to dip in and out of, but even these tips can end up in the general pool, rather than be taken home by your server.

Can I tip my airport transfer/taxi service?

The airport transfer is one of the most alien experiences of any new trip. As soon as you roll along the tarmac of a new city, a fresh landscape opens up. After your flight, no matter how long, you are seeking the solace of your accommodation. 

Fortunately, airport transfers are on hand to take you directly to that slightly confusing address which you’ve hastily printed off and shown to the driver in the hope they know the quickest or most direct route to your temporary base.

Depending on where you’re flying to, taxi fares can be inflated compared with those in the city – it’s easy to raise the prices for those seeking convenience. However, in some cases your taxi driver will be able to give you help and advice on the local area, inform you of the nearest supermarket, or give you the best place for food when you arrive. 

In addition to this, they may help you with your bags on arrival at your destination, or even help with the hotel check in using their native tongue. 

Taxi drivers will always accept extra tips for their work, and as the transaction is almost exclusively cash based, at least for the moment around the world, you can simply round up the fare. It goes without saying that to make this transaction as safe as possible, you should always agree to a fare before entering the vehicle, as standard fares can jump into astronomical numbers without it being mentioned. 

Taking tips worldwide

Wherever you’re planning on flying to, this guide has hopefully shown you that there are plenty of different ways you can tip and feel comfortable on your next journey. The role of cash is changing fast in many countries and regions, with some now actively discouraging its use due to Covid-19. Now is the time to transition over to a cashless/virtual tipping system like TiPJAR®.

From airport support staff and check-in assistants through to waiting staff and on-board airline cabin crew, you can confidently tackle the confusing world of tipping in aviation. 

Get A Solo Account For Free

We offer no strings, no obligation free software for any solo accounts. Sign up with us today and start earning more!

We will be launching Solo+ soon which has many more benefits for the individual tip worker.

Your International Tipping Guide For France

Insights

The Parisian cafes and bars are a mere slice of France’s cultural wealth. From the metropolitan Marseille and the French Riviera to Bordeaux and Nice, it’s little wonder why people flock to its every corner year on year. 

Once settled into your abode, whether that be Paris, Lyon, Lille or Corsica, it is time to head out. Exploring, dining out and journeying in any French city may leave you wondering about tipping. 

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Gratuity in France

Whether you are staying for a short city break, being whisked away on a romantic weekend or you are looking to take a month-long vacation, France is ideal. Like many European destinations, it is primed and ready for tourists. 

Hospitality in France is a big deal. Coq au vin may be one of the most famous foods in the world, but the service accompanying it will likely compete. 

Dining out in France is an experience like no other, but tipping at the end of your meal can seem tricky. To know when and how much you should tip in restaurants, cafes, bars, taxis and hotels, our guide is on hand to help. 

A Quick Guide

Tipping in Restaurants in France

No trip to France is complete without sampling the national cuisine. Soups, entrees, wine and the customary fromage all combine for a rich, delicious and memorable experience. 

France – like many of its European neighbours – does not have a tipping expectancy. 

The best way to tip in France is to consider the service. If you are impressed, try to leave somewhere in the region of 15-20% of your bill in tips. This is a sizeable enough contribution to make your enjoyment clear. If the service was not up to standard, your lack of tip will not be hounded. 

How much tip tip in cafes

Cafes are an integral part of the city and townscapes across France. While sipping on cafe au laits and munching on croissants, you will receive your bill in the same way as a restaurant. 

A little more informal, cafes and their staff are often busy serving a number of people at one time. Rounding up your bill after a morning spent at a café will leave your server with a bonus for their hard work. They are certain to be grateful for the gesture. 

Your Bill in France

Beware not to use hand signals when asking for the bill in France. It is considered rude to wave or beckon a server to the table for the bill. A simple ‘excusez moi’ will suffice to get their attention to ask for the bill. 

Just like in our Italian tipping guide – your bill explains everything. In France you will sometimes receive your bill as you are finishing or have just finished eating. Don’t worry, they are not trying to force you out, the restaurant may just be very busy! 

A service charge is sometimes added to the bill as ‘service compris’ and is usually 15%. This slice of money goes directly to the restaurant owner who is in turn able to pay the servers a salaried wage. If you feel the service deserves more, tipping on top of this will find the pocket of your servers directly. 

It is always worth carrying cash for your bill. While many restaurants and cafes are equipped with card machines, you may find it harder in smaller establishments. 

Tipping for taxi journeys in France

Travelling to Paris’ best destinations may be easy on the metro, but some areas of France demand taxi journeys.

It is important to agree a fee with your taxi driver before the ride. This ensures you are not paying over the top. As tipping is discretionary in France, there is no pressure to leave your taxi driver with a couple of extra euros. 

However, some taxi drivers will go the extra mile. If they carry your bags to the car or give you recommendations for restaurants near your hotel, you may feel they are deserving of a tip in addition to the fare. 

Tour guides and tipping in France

The staple of any city break is the tour. Hop on hop off buses, bike tours, walking tours and even wine tours are prevalent across France. 

Paid and free tours differ in terms of tipping. When do I tip my walking tour guide? How much do they want? 

Free walking tours in France are available in cities across the country. The tour guides are usually English speaking natives or people that have lived in the city for a while. They rely solely on their tips – and it should be noted beforehand that they don’t walk around with card machines, so bring cash.  

Many tour guides – and their websites – will give you an idea of how much their standard tip is. Go above or below depending how you feel the tour was, but also do not feel obliged should the guide not be up to standard. 

Should I tip my hotel staff?

Your hotel is the chance to rest and recharge your batteries. Its bar, restaurant and the various staff you meet during your stay give you plenty of chances to tip. 

Again, these opportunities are not obliged. You do not need to tip, but if the service deserves it go for it. If someone goes out of their way to help you, this may be cause for a tip. Housekeepers for longer stays may be deserving of a few euros as a tip.

Tipping when in France’s Atlantic and Pacific Ocean islands

Tipping in France is relatively simple – it’s all discretionary! However, some things do change slightly if you find yourself in one of France’s overseas territories. 

The culture in French Polynesia, for example, means that tipping is not an ordinary practice. The same can be said for French Guiana, Martinique, New Caledonia, Reunion Island and Wallis and Futuna. 

Guadeloupe and St Pierre and Miquelon are slightly different, however. 

In Guadeloupe, hotels and restaurants will often add a service charge. This is between 10-15%. Other than this, you will not be obliged to tip although French expat websites recommend leaving 10% on each bill to support the economies of these overseas territories. 

The latter is situated off the coast of Newfoundland, Canada, and therefore most establishments will expect a tip – as is the way in North America. It is generally accepted to add 20% to your bills in restaurants, cafes and bars when in Canada – which is much like the United States tipping wise.

Get A Solo Account For Free

We offer no strings, no obligation free software for any solo accounts. Sign up with us today and start earning more!

We will be launching Solo+ soon which has many more benefits for the individual tip worker.

How Get More Tips With TiPJAR

Insights

Having a virtual TiPJAR Account is an excellent and forward-thinking way to take your tips online. 

TiPJAR is a transparent way of collecting, transferring, distributing and receiving tips via QR codes, digital URLS, TAP TO TIP technology and pay at table integrations not just QR codes.

You won’t have to worry about having to manually count and distribute tips ever again when using TiPJAR. Offering staff their fair share of tips makes TiPJAR an awesome choice for many businesses such as restaurants, salons and any other tip receiving hobby or business.

Staff can feel confident they get their fair share whilst managers and operators have one less thing to worry about. Tip management is going to become a breeze.

How to create a virtual TiPJAR account

Creating an Personal TiPJAR account could not be simpler. Simply sign up and follow the steps given to set up a virtual TiPJAR account. You will then receive a unique QR code which customers or friends can scan to leave a tip!

Businesses just need to book a demo with our team, we do the rest!

How Can I Get More Tips in TiPJAR?

Easy To Market

The great thing about having a digital TiPJAR account, is that you automatically get a QR code, which you can plaster everywhere inside key customer contact points within your venue.

You can really do some free marketing on this one, the more visible your QR code is around your business, the more likely people are to see it, making it as easy as possible for them to leave a tip for your team.

 

 

Place them everywhere

QR codes are also versatile. You could get more tips in TiPJAR by placing your QR code in strategic or unique places around your business. A common place is menus for bill receipts for hospitality businesses.

Or why not considering putting a QR code for your TiPJAR as a sticker on the table? Placing it in obvious places that customers will be and are likely to see it is a great way to get more tips.

Great customer service

Nobody is going to want to tip  if they don’t receive excellent customer service. They are after all paying money for a product or service, and many people will want their money’s worth.

Being friendly, offering attentive customer care and looking after your customers is a great way to get more tips in tip jar. This could be taking the extra time to chat to your customers more or simply holding the door for a customer.

People are much more likely to tip if they have had a great customer experience. Don’t forget that ear to ear smile whenever you’re with them!

Perfect Products

An easy way to get more tips in TiPJAR is by offering a great product or service. If your business is a restaurant, for example, then ensure that the food or drink served is up to the customer’s high standards, is well presented and, of course, absolutely delicious.

A customer will tip more often if they have received a great product or service.

By implementing these simple things, you can easily get more well-deserved tips into your TiPJAR account. Use these top tipping tips and you can hope to see an increase in tips to reward your staff.

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Book a chat with us today and hear how TiPJAR® software can help your business grow!

It’s Time For Businesses Say Yes To The Cashless Future

Insights

COVID-19 changed our lives radically, and almost entirely in negative ways. One good thing it brought about, however, was the rapid rise of cashless transactions –– by no means new during the pandemic, but certainly more prominent than ever before. This can be partially attributed to a need for more hygienic exchanges of money.

As of last June, The Guardian reported that only 1 in 6 payments made in the UK were made in cash. The rest is being done via cards or devices like smartphones and smartwatches. As 2022 goes on, we can expect this ratio to deepen.

If your business has yet to embrace a cashless future, know that “going cashless” can provide more benefits than just hygiene and convenience for the consumer. It can also help your business grow in ways you’d have previously thought unimaginable. Here’s how.

More cost-effectiveness

Physical cash needs to be accounted for at all times, whether at the cashier or on your balance sheets. With contactless payments however, each transaction is automatically tallied for you. These payments also allow for faster queues, so you can cater to a greater number of customers. Meanwhile, you spend less time and money training employees to handle cash while eliminating human error from the equation. Any worries about transaction fees building up over time can be discarded, as cashless payments will offset this total significantly.

More security

Another concern when dealing with physical notes and coins is that they’re also much easier to steal, whether by general thieves or even your own staff. With cashless transactions, however, every payment goes straight from a customer’s bank account to yours. This makes your brick-and-mortar locations more secure. Online, meanwhile, using reliable payment gateways for your website — like Authorize.Net and PayPal — reassures customers that they can trust you with their money. And with diverse fintech professionals having written in “The Paytech Book” that cryptocurrencies and the blockchain are improving cashless payments against cybersecurity threats, switching to cashless becomes an even more sound investment. It prepares you to easily implement digital asset acceptance if and when it becomes appropriate (or necessary).

More competitiveness

Implementing cashless transactions will also give you an edge over competitors. With cashless adoption quickly going mainstream, embracing it earlier can get you ahead and give you more time to reap the benefits. In fact, American business management consultant Jim Collins explains in his book “Good To Great” that successful companies think about technology as an accelerator of momentum in general. They adopt emerging tech out of their desire for excellence — not fear (or a need to catch up). Here at TiPJAR, we made just this sort of move by partnering with Trilo, an open banking company that uniquely complements our services. Ultimately, early adoption can only result in a heftier ROI.

 

More transaction value

Most importantly, leveraging the psychology of spending will also help you to boost your profit margin directly. The gist of it is that cash is tangible and dwindles visibly once spent, so consumers are more conscious about making cash purchases. They don’t have that visual cue when using credit and other forms of contactless payments, so they’re likely to spend more than they would with cash. This can boost transaction values in your establishment significantly, and recent reports corroborate the idea: Yahoo confirms that amid pandemic-fuelled online shopping, UK credit card spending alone reached its highest point in over 8 years.

The cashless future is here, and it’s high time your business embraces it as well. In the process, you’ll find that your company will run more efficiently while serving your customers better. Overall, it’s a win-win situation.

Jasmine Brooks

Exclusively written for wearetipjar.com by Jasmine Brooks

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TiPJAR’s Dedication to Customer Success

Insights

According to Wyzowl, 86% of people say they’d be more likely to stay  loyal to a business that invests in onboarding content.

Not only that, but we truly believe that our users deserve the best chance to collect as many tips as possible, right from the get-go.

At TiPJAR, it’s been a busy few months! We’ve grown exponentially over the last while, and are getting to the stage where we are understanding that customer success and engagement are truly the cornerstones of making our business successful (next to, of course, unbeatable tech and a mighty mission).

It is and always has been our goal to help tipped workers earn more by empowering them through our platform. But, as we grow, we are finding a disconnect in our ability to effectively communicate our vision and standards to the people on the ground – hospitality staff. Our users themselves.

Small businesses often don’t have the resources to commit to huge training programs or producing multiple materials to facilitate tip collection via QR codes. For larger scale companies, it’s virtually impossible to check-in with each and every member of staff to ensure they understand what we do, why we do it and how to get the most out of TiPJAR.

So we decided to fix these problems in one swoop.

"People will forget what you said. They will forget what you did. But they will never forget how you made them feel."

Maya Angelou

Introducing TiPJAR's Starter Kits

It’s so important to us that our users get the most out of TiPJAR, but as a small team it was clear that we had to make this process as hands-free as we could.

We were lucky enough to find TheMPC, our new partners who have played a critical role in getting this project off the ground. We wanted to send personalized starter kits to each venue that signs up to TiPJAR, and they made it happen! 

This project has three main objectives:

  • Provide multiple tip collection solutions so that venues are able to find out what works best for them without having to commit to hefty printing costs at the start of their TiPJAR journey
  • Create a deeper connection with our users on the ground. Too often we were relying on business owners to communicate how TiPJAR works and best practice – cut out the middle man!
  • Show how much we value each and every venue that signs onto our platform, and help them make the most out of it.

So, what's in the box?

Personalised “scan to tip” materials:

  • 15 x Heavy Duty Vinyl Stickers with the venue’s unique QR codes that can be put on windows, tables or anywhere, really!
  • An A5 Strut card that can be placed on a bartop or countertop for maximum visibility
  • 250 x “Scan to tip” business cards designed to be presented with bills or order-at-table drinks/food deliveries
  • 5 x “Tap To Tip” NFC-Enabled Bill Presenters with the venue’s unique QR code printed on them 

Engagement and Training materials:

  • A letter from our team explaining the contents of the box and best practice!
  • A front-facing poster designed to be placed in your venue to explain what a “fair tipping here” venue is and why your business has signed up to TiPJAR
  • A “Fair Tipping Here” sticker designed to be put outside the front of a venue to signify that they are a fair tipping workplace, much like you would display your Food Hygiene rating on your  front window.
  • Some TiPJAR swag for the team, just for fun!
  • A staff poster designed to be placed in staff rooms which explains how TiPJAR works and how to register to join your team. This poster also has a QR code to a “welcome video” which explains the platform in under 2 minutes (below)

We’re really excited about this initiave and are even more excited for it to evolve as we scale!

Coming soon to our US and European clients!

 

Have any suggestions? Let us know by Tweeting us @TiPJAR_Tweets!

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Papa John’s Joins The Tipping Revolution!

Insights

We’ve been keeping this news under wraps for a long time!

We’re so excited to announce we’ve officially partnered with Papa John’s UK to bring fair and transparent tipping to their teams!

TiPJAR exists to help tipped workers earn more and ensure 100% of tips go directly to staff, so we’re really excited to welcome over 5000 new users across over 400 sites to our platform though this partnership.

We are proud to support Papa John’s as industry pioneers, providing a fairer way for the company’s team members to earn more money and an easy way for customers to say: ‘thank you’ for great pizza and service at the same time.

Papa John’s is the first large food franchise we have worked with, and this collaboration proves that hospitality is evolving towards a more fair industry that promotes employee support and transparency surrounding tips.

By using QR Codes, digital links and an in-app integration, customers can leave a tip via the Papa John’s order tracker, email confirmations, in-store posters and even stickers on pizza boxes.

Justin Gilbert, senior Operations Director Papa John’s UK commented “Cash transactions are reducing and as a brand we wanted to address the issue of tipping in the fairest way possible as we grow to support our valued teams. Following a successful trial over the past year in 20 of our stores across the UK, we are now investing in a phased roll-out of TiPJAR for the benefit of all our team members. It’s a great way for our customers to show their gratitude and means they know tips are going straight to those who’ve just hand-made, baked and delivered their favourite Papa John’s pizza.”

This amazing partnership is a huge testament to our amazing team, but most specifically to our Head Of Customer Success, Anita Bodis, who had worked tirelessly over the last year to ensure a successful trial, ultimately leading to this amazing news. 

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Book a chat with us today and hear how TiPJAR® software can help your business grow!

TiPJAR Ranked Top 10 Most Innovative Fintech Firms In The UK

Insights

TiPJAR® has been awarded 9th place on Business Cloud’s ranking of the top 50 most innovative financial technology businesses in the UK (Fintech 50).

Following a 2,300-strong reader vote, an independent judging panel made their choices from the shortlist. A combination of these decided the final ranking – and TIPJAR placed at number 9!

We’re delighted to accept yet another award highlighting the sophistication, innovation and relevance of our tech within the financial services sector as well as within the hospitality industry. TiPJAR exists to help tipped workers earn more as cash disappears, and ranking in the top 10 Fintech firms is just one small step towards becoming the world’s leading cashless tipping solution.

Commenting on the FinTech 50, BusinessCloud editor Jonathan Symcox said: “Our first FinTech 50 features an array of UK businesses creating solutions to disrupt payments and the financial industry. The FinTech 50 celebrates technology innovators of all sizes. It is an honour to shine a light on so many businesses blazing a trail in banking, payments, insurance and regulation.”

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Tableyeti and TiPJAR® Launch World’s First Card Machine To Separate Tips From Transactions

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TiPJAR®, the UK’s leading HMRC-cleared cashless tipping platform have announced our second pioneering partnership with TableYeti™ , provider of payment devices that deliver a radically better contactless payment experience for hospitality businesses, to launch the world’s first payment terminal that enables card tips to be separated from a transaction transparently.

Our new groundbreaking tipping solution will be the first of its kind, able to split credit and debit card tips from a transaction so that they go into a separate pot that operators don’t have access to, ensuring that 100% of every tip goes directly to staff. This unique system will remove the burden of complying with new legislation surrounding tip management following the government’s recent announcement that businesses will face hefty fines or prosecution if 100% of tips don’t go to their staff.

TiPJAR®, founded by James Brown of BrewDog, backed by Alex Moore of Rosa’s, Gary Dolman of Monzo and Simon Bocca formerly of Fourth are on a global mission to bring transparent, fair, and staff-controlled digital tipping to the hospitality industry, and is set for world domination after exceptional growth over the last 6 months, having just completed our recent crowdfund, raising over £1.3M.

TableYeti is a hospitality-focused payment provider, dedicated to creating payment devices that make paying faster, collect more data, drive more tips and most importantly, ensure a radically better experience for guests. It is a unique system which enables feedback, seamless bill splitting for groups, and now, transparent and fair card tipping.

"TiPJAR exists to help tipped workers as cash disappears, and we’re delighted to announce yet another innovation that ensures easier, more traditional tip collection and still stands on our moral pillars of fairness and transparency. Our system was designed to ensure 100% of tips go directly to staff, and not through the business. The impending legislation proves that the world is finally seeing the desperate need for transparency surrounding tips, and we’re excited to be pioneering this cause.”

“Our Yeti pay at table device already increases tips by between 10-20% per shift, and now the fact that we can ensure these tips go directly to the workers via the TiPJAR platform and have these tips shown to the staff in real time with incredible levels of transparency is a game changer.”

Oliver Pugh, founder and CTO of TableYeti Tweet

Today, Tableyeti are also announcing that they’ll be offering payment devices that function as more traditional payment terminals, both integrated and standalone. These will also enable tipping of gratuity directly into TiPJAR, significantly expanding the reach of this functionality across the service industry.

Over and above this, the TiPJAR and TableYeti’s initial partnership released the world’s first contactless device designed for bar tops and wet led environments, which you can see in this video.

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TiPJAR’s Crowdfunding Success

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TiPJAR Crowdcube Raise

And now the real hard work begins!

That’s a wrap on our second Crowdcube raise where 1180 amazing humans invested their hard-earned cash in our mission to bring fair and transparent tipping to the globe! Our team is incredibly overwhelmed and beyond grateful for your support.

This raise went far beyond our expectation… 336% overfunded at over £1.3M raised. Wow. You have no idea what this means for TiPJAR. The results of this raise proves that the world is changing their perception of the industry, and are finally seeing the desperate need for transparency surrounding tips. Our dedication to this cause is why so many have chosen to invest in our business. We couldn’t be more proud of all that our team in the UK, US and EU have achieved in such a short space of time.

The public’s passion towards the industry is evident here: to create a better world for the workers frothing that amazing cappuccino, shaking that classy classic martini, cooking that mind-blowing vegan duck pancake, cutting that perfect fierce fringe, cleaning that super king size room. We do this all for you.

These funds will really help us continue to invest in our platform, and enable us to invest more into our US Team as well as turbo charge our trajectory for expansion across the globe.

We are humbled by the belief of so many in our mission to make tipping fairer and more transparent for staff. Thank you.

If you missed out, you can enter your details here to be the first to hear about our next raise:

Watch our Crowdfunding Video:

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