So you’ve received your nice and shiny new Tap to Tip Device, well let’s get it set up shall we?
This is an issue where the device isn’t connected to the internet properly or is connected to the wrong WiFi.
In some rare cases you might see multiple versions of your WiFi network, we think this could be related to some WiFi extenders. In this case, please contact TiPJAR support and we’ll take it from there!
Another rare case here, this can sometimes be caused because the device is running an old version of the software, it’ll look a bit like this:
If this keeps happening after you’ve restarted then please contact TiPJAR Support and we’ll be able to sort it for you.