Customer Story: Murphy’s Ice Cream

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Customer Stories: Murphy's Ice Cream

Implementing TiPJAR? There's no reason not to!

"Being able to offer that additional benefit, of offering something back to the staff, that they can see a dramatic benefit from and the reason we went with TiPJAR specifically was because you were able to link into our rostering system, which meant that there was no additional management from our from our end. "
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Murphy's
Cian - Regional Manager
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At Murphy’s, They Make Real Ice Cream!

Murphy’s have been making it naturally, locally and truthfully in Dingle since 2000. Behind this lively atmosphere are the dedicated team members who work tirelessly to ensure every guest leaves with unforgettable memories.

With 6 sites all based in Ireland, Murphy’s uses TiPJAR’s cash-equivalent products including QR codes and Tap-to-Tip devices. All the figures you see below are all from cash-equivalent tips!

So, what’s behind the success? We like to think, a happy team.

£37k

Total tips collected as of July 2024

£15k

Number of tips collected at the highest earning site

£7k

Tips collected & distributed in July 2024 alone

70%

Increase in tips in first half year vs last half year

We describe ourselves to our new staff members as a customer service company that happens to make the world’s best ice cream. We are obsessed with customer service and the customer experience. Our goal is for every customer to be seen as an individual. We take time with them, they get samples of all our flavours, and we tell them about how we make everything. It's a real customer journey, rather than a mere transactional exchange where people just buy an ice cream and leave. We've put a lot of thought and effort into this approach, training our staff to show all of these qualities, and I think that reflects in our tips.
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Murphy's
Cian - Regional Manager

Culture is everything!

It’s incredible to have been a part of the Murphy’s success.

Being a family business for over 24 years, Murphy’s puts culture as one of its top priorities. They describe each store as having its own mini culture, where staff members feel safe and empowered in their working environment. 

Part of this empowerment, Cian states, comes from the number of tips the team members receive as appreciation for not just the ice cream but the experience.

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"We are extremely proud of the tipping levels that our teams get as it speaks to the excellence in customer experience that we pride ourselves on."
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Cian O Driscoll
Regional Manager - Murphy's

DRIVING REVENUE GROWTH

TiPJAR has been a game-changer for Murphy’s Ice Cream, especially noticeable in the Q1 2024 with the highest number of tips received. By using TiPJAR’s cashless tipping system, employees are happier and more motivated. Feedback shows customers love the ease of digital tipping, which keeps them coming back and spending more. Plus, with smoother operations, staff can focus on serving customers better. All this led to the impressive £14,000+ in tips for Q1 2024, turning around the dip in the previous quarters.

TiPJAR has streamlined the tipping process, reducing the time and effort staff spends handling cash tips. This efficiency allows them to focus more on delivering top-notch service. Murphy’s Ice Cream has effectively leveraged TiPJAR to enhance customer experience and employee satisfaction.

Happy employees mean happy customers, and happy customers spend more money.

"The team are delighted with TiPJAR because it opens that extra revenue stream where we always had cash tips, but they were diminishing."
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Cian O Driscoll
Regional Manager at Murphy's
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TiPJAR's Impact on the Murphy's Team

TiPJAR has done more than just boost the bottom line at Murphy’s—it’s created a vibe of transparency and fairness that really clicks with the staff. Knowing they can track and get their tips quickly makes employees feel valued and trusted, which has led to better retention and a more motivated team.

Murphy’s story shows how focusing on employee happiness and using tools like TiPJAR can transform a business. By understanding that happy employees mean a successful business, Murphy’s has not only boosted its reputation but also set a new standard in the industry.

Ready to take the next step?

Are you ready to enhance employee satisfaction, boost retention rates, and optimise tip distribution in your hospitality business? Take the first step towards achieving these goals with TiPJAR. Our innovative platform empowers businesses like yours to create fair and transparent environments while maximising staff earnings. Don’t let outdated processes hold you back – schedule a demo today to see how TiPJAR can revolutionise your operations and elevate your team’s success!

Book A Demo

Find out more about how we can help empower your teams to earn more cashless tips

Customer Story: BrewDog

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Customer Stories: BrewDog

How Brewdog reduced staff turnover to it's lowest ever!

“TiPJAR has been a game changer for our crew across the UK and EU. They are constantly striving to go above and beyond for our customers, and to have a simple and effective tipping mechanism makes sure that their efforts are recognised immediately"
Matt Gough
BrewDog
Matt Gough - Head of People Operations

TiPJAR Products brewdog use

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TiPJAR connect

With TiPJAR Connect, we bring effortless integration into your existing card machines or apps, enabling a single transaction experience for your customers.

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Tap to tip machines

TAP TO TIP™ provides your customers with a convenient way to express their appreciation for impeccable service.

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Digital Tipping

With our transparent Distribution Engine, funds are distributed fairly based on hours worked, and who was working at the time the tip was received.

“The system is transparent and fair to all our crew ensuring that the once slightly underhand process of giving and receiving tips has now been unlocked"
Matt Gough
BrewDog
Matt Gough - Head of People Operations
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The impact of TiPJAR reducing staff turnover to it’s lowest ever 

With over 100 bars worldwide, BrewDog is committed to breaking the mould and delivering a customer experience that stands out from the rest. They understand the importance of having great staff who not only excel in their roles but also stay with the company long-term. This is crucial because they ensure that the customer experience remains consistently exceptional, with familiar faces and a team that truly understands the brand’s ethos.

Low staff turnover is more than just a staffing metric—it’s a vital component of BrewDog’s overall success. Reducing staff turnover by 5.8% to 19% is a huge success and when employees stay longer, they develop deeper expertise and stronger relationships with customers. This continuity leads to increased like-for-like sales, as satisfied customers are more likely to return. Positive feedback naturally follows, along with improved mystery dining scores that reflect the quality of the experience. In a more stable and engaged team, tips increase, rewarding the staff for their dedication.

Ultimately, by investing in their employees, BrewDog not only enriches the customer experience but also drives the business forward.

£3.5m+

In annual tips collected with TiPJAR 

8.5%

Increase in LFL sales since introducing TiPJAR 

£2.68

per hour extra earnings for the staff members at the top performing locations 

19%

Staff turnover was reduced to 19%

7.5%

Increase in positive feedback after implementing TiPJAR 

15%

Increase in positive mystery diner feedback  

“There’s no two ways about it, chef’s in a lot of hospitality operations are under appreciated. Not so here at Brewdog! They play an integral part to our whole offering. They do an incredible job and that is why we reward them with their fair share of tips through TiPJAR."
Chad Crooks
BrewDog
Chad Crooks - Global Exec Chef

DRIVING Positive feedback

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Since the introduction of TiPJAR, BrewDog has seen a significant increase in mystery diner feedback points, reflecting a remarkable improvement in customer experience. The mystery diner scores increased by 15%. This impressive leap can be attributed to the heightened engagement and motivation among BrewDog’s staff. With the introduction of TiPJAR, employees have become more invested in delivering exceptional service, and creating memorable experiences for every guest.

At BrewDog, it’s recognised that customers are the lifeblood of the business, but it’s the dedicated team that ensures those customers return time and time again.

"We’ve seen our mystery audit scores increase massively since implementing TiPJAR, increased customer review scores and even though we already had industry-leading employee retention, this was further improved after implementing TiPJAR."
Chad Crooks
Chad Crooks
Global Exec Chef - BrewDog

significant increase in tips

If numbers tell a story, then the story of TiPJAR’s integration with BrewDog’s ordering app is nothing short of remarkable. This powerful partnership has had a significant impact on tipping, resulting in a staggering £187,106 increase in BrewDog’s team earnings within just six months. Thanks to this seamless integration, BrewDog staff are now benefiting from an additional £20,000 each month.

These integrations are essential, as they make it incredibly easy and transparent for customers to tip team members. By streamlining the tipping process, BrewDog ensures that their hardworking teams are rewarded instantly, fostering a culture where great service is both recognised and appreciated.

“Allowing our teams to access and own their own tips through their online account has transformed their access to their hard earned money and allows them to access their tips at any point making it more user friendly in this speed essential time. TiPJAR is a fantastic product for our business and one that continues to work seamlessly for both our customers and our teams"
Matt Gough
BrewDog
Matt Gough - Head of People Operations

data from Sentiment search

Sentiment Search is revolutionising the hospitality industry by providing next-generation customer feedback insights, and quantifying comments within reviews. TiPJAR has partnered with Sentiment Search as an independent verifier of improved customer service metrics, showing how happy teams positively impact the customer experience.

After analysing BrewDog’s data before and after implementing TiPJAR, Sentiment Search discovered significant improvements in key areas. Notably, mentions of staff, speed, and efficiency saw substantial increases, with staff mentions alone rising to 22.5%.

 
Some Key stats:
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"Based off insights from Sentiment Search, we can conclude that the use of TiPJAR has had a notable positive impact on the customer sentiment around service, particularly around staff, speed and efficiency and friendliness. The sentiment scores as of today continue to move in a positive trend and are consistently increasing"
Prithvi Dhanda
Prithvi Dhanda
Founder & CEO - Sentiment Search

TiPJAR - A product that works for both customers and teams

TiPJAR has been a game changer for BrewDog’s crew, transforming the tipping process into one that is simple, transparent, and fair. By implementing TiPJAR, BrewDog ensures that their teams’ efforts are immediately recognised. Employees now can access and manage their tips through their own online accounts, making it easier than ever for them to enjoy the fruits of their hard work whenever they choose.

This transformation has not only enhanced team spirit across BrewDog’s locations but has also strengthened the camaraderie between front-of-house (FOH) and back-of-house (BOH) teams. The shared goal of ensuring every customer leaves happy is now more tangible, with everyone benefiting from the tips earned.

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"The joy on our teams face when their tip summary comes through is fantastic to see. It’s always one of the most hotly anticipated emails of the week!"
Matt Gough
Matt Gough
Head of People Operations - BrewDog

Ready to take the next step?

Are you ready to enhance employee satisfaction, boost retention rates, and optimise tip distribution in your hospitality business? Take the first step towards achieving these goals with TiPJAR. Our innovative platform empowers businesses like yours to create fair and transparent environments while maximising staff earnings. Don’t let outdated processes hold you back – schedule a demo today to see how TiPJAR can revolutionise your operations and elevate your team’s success!

Book A Demo

Find out more about how we can help empower your teams to earn more cashless tips

Customer Story: Honest Burgers

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Customer Stories: Honest Burgers

How Honest Burgers improved their employee retention by 30.5% with TiPJAR

“TiPJAR played a crucial role in reducing staff turnover rates. Enhanced pay structures, coupled with weekly payouts and clear financial benefits, has definitely contributed to employee satisfaction and loyalty."
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Maureen Sandbach
People Director at Honest Burgers
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If Honest Burgers isn’t on your radar, you might wanna get in-the know. With 40 thriving locations, these hospitality trailblazers are dedicated to serving up burgers and chips in the most honest way possible. Their focus on quality and genuinely memorable dining experiences has given them legendary status in the UK – and as they are pioneers in their service – they too have been pioneers in helping TiPJAR become what it is today.

 

Honest chose to adopt TiPJAR in early 2020, just before the onset of Covid-19 in the hope that they would be able to drive additional earnings for their teams during one of the most challenging periods for the industry in recent history.

Since then they’ve helped us grow our platform, and in turn – they have had dramatic success though their early adoption of cash-equivalent tipping, and then SUPERTRONC in April 2022.

£8.5M+

Total tips collected as of January 2024

£4.9M+

Tips collected & distributed in 2024 alone

40

Thriving Venues

815

Awesome team members

51%

Increase in tips year on year from 2022 to 2023.

 

“Over the past couple of years, this collaboration has brought us numerous benefits, especially in terms of clarity regarding payments. The system ensures a clear separation between the service charge and the business's financial transactions. It's entirely transparent, allowing our team to see the incoming funds and the distribution, ensuring everything aligns perfectly. This level of transparency minimises administrative tasks for our small payroll team.”
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Tommy Giraux
Head Of Projects at Honest Burgers

4 years of collaboration

Since the implementation of TiPJAR in 2020, the results have been nothing short of remarkable (if we do say so ourselves). Together, TiPJAR and Honest have collected and distributed an impressive £8 million in tips, providing vital financial support to the dedicated team members who help make Honest Burgers a success. In 2023 alone, £4.5 million was distributed!

Moreover, the introduction of Supertronc versus cash-equivalent methods led to a staggering 3653% increase in tip volumes between 2021 and 2022!

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“Upon launching service charge with TiPJAR's Supertronc, we realised it significantly streamlined our processes and likely saved us from potential challenges like the new legislation coming in, that we might not have been aware of at the time."
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Tommy Giraux
Head Of Projects at Honest Burgers
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Leveraging TiPJAR in aid of recruitment

Recruitment and retention has been a critical focus for most hospitality businesses since Covid, but Honest Burgers has leveraged TiPJAR to make significant strides in both areas.

One key strategy employed by Honest Burgers has been to actively promote their utilisation of TiPJAR, emphasising the average hourly rate, inclusive of service charge. This additional compensation, ranging from £3.50 to £5.00 per hour atop base wages, serves as a compelling incentive for prospective team members.

By showcasing their commitment to fair and transparent tip distribution through TiPJAR, Honest distinguishes itself from competitors and enhances its appeal as an employer. Moreover, this approach helps them stand out amidst the multitude of businesses vying for staff, elevating the visibility of their job postings and increasing their ranking in search results.

"We're able to promote the average earnings that a team member gets, stating the pay rate plus the average earnings from TiPJAR. This positions us in a higher echelon when people do Google searches and look into SEO. I would say that it has helped, considering our turnover is going down. It may not be the sole factor, but it's definitely something we reference. The weekly pay is indeed an enticement.
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Maureen Sandbach
People Director ar Honest Burgers

THE IMPACT ON RETENTION

TiPJAR’s impact on employee retention cannot be overstated. Honest has witnessed a remarkable reduction in employee turnover since implementing TiPJAR. Previously, the turnover rate averaged around 106.05%, but since adopting TiPJAR, it has dropped significantly to an average of just 75.48%! 

There are many factors that could contribute to this: 

  • Weekly payouts so their staff get access to frequent, on-demand income
  • Fair distribution: Honest Burgers chose to adopt an equal points model, meaning everyone in the team gets their fair share for their hours worked in any given day
  • Transparency means there’s no funny business going on – the team can look at any tip split and understand how they’ve received their share, providing total trust with their employer
  • TiPJAR’s user-friendly platform and efficient payout system elevates the typical tronc experience – promoting the employee experience and empowering staff with the ability to take ownership over their earnings
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"Most of our guys are eagerly waiting for the money. It makes a big impact on them, especially on Fridays just before the weekend. The fact that they are looking at it minute to the hour when they're gonna get it, and they know it straight away means it's very much a part of our way of living. It's now part of our DNA"
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Tommy Giraux
Head Of Projects at Honest Burgers
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an employee engagement tool, like no other!

TiPJAR revolutionises the employee experience by providing seamless and transparent tip distribution, empowering team members and fostering a culture of engagement and satisfaction. As Tommy from Honest notes above, the anticipation of the team receiving their TiPJAR earnings creates a palpable sense of excitement, with employees eagerly awaiting their payouts each week.

This punctuality and reliability not only makes a significant impact on their financial well-being but also instills a sense of belonging and investment in the company’s success.

TiPJAR becomes deeply ingrained in the daily lives of Honest Burgers’ team members, with its accessibility and real-time updates seamlessly integrating into their routines. From tracking earnings, to relying on its efficiency as part of their DNA, TiPJAR has become more than just a tool—it’s become a fundamental aspect of their way of living.

By simplifying the complex process of tip distribution and offering clear, transparent mechanisms for rewarding hard work, TiPJAR enables businesses to prioritise employee well-being and incentivise staff effectively. This sentiment is echoed in Tommy’s recommendations to other companies below, highlighting TiPJAR’s pivotal role in navigating evolving legislation and fostering a culture of fairness and recognition.

TiPJAR not only streamlines tip distribution but also strengthens the bond between employers and employees, driving engagement, loyalty, and mutual success.

"I've been recommending TiPJAR a lot, especially to external companies, with the discussions we've had in the last few months, specifically now as legislation is changing, and people are trying to find a legal way to split tips while also incentivising their staff. The daily split is a huge pain if you were to do it yourself, but through your integration and with the ability to direct it, that can be made an optional absolute breeze. I think that's huge for both small and large businesses—being able to reward people working busy shifts, your best people, where they can make the most money and reward them for it, keeping it transparent, clear, and tenancy."
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Tommy Giraux
Head Of Projects at Honest Burgers

The reasons why Honest Burgers chose to adopt TiPJAR:

Aligning their tip distribution methods with their company ethos of honesty and transparency was a consistent challenge for Honest. TiPJAR became an instrumental solution by seamlessly integrating with their values, ensuring clear separation of tips and providing a user-friendly experience, reinforcing Honest Burgers’ commitment to integrity in all aspects of their business.

Honest Burgers faced a challenge with traditional tip distribution methods, where often frequent delays impacted their team's financial well-being. In response, TiPJAR was introduced to provide a solution for swift and regular tip payouts, ensuring Honest Burgers' hardworking team receives their well-deserved earnings promptly.

TiPJAR emerged as the solution, offering a cash-equivalent approach that maintained a clear separation, eliminating confusion and ensuring a fair distribution process for Honest Burgers' team. 

Honest chose to adopt TiPJAR in 2019, just before the onset of Covid-19 in the hope that they would be able to drive additional earnings for their teams during one of the most challenging periods for the industry in recent history

Tommy Giraux, Head Of Projects at Honest told us “This initiative was particularly successful during the pandemic, providing a way to supplement the income of our staff who were adversely affected.”

They then began considering the introduction of a service charge, but their goal was to streamline the process and keep it separate from our business operations to ensure clarity and compliance.

This is where TiPJAR comes in - we worked together to deliver our product now know as "Supertronc" - and the rest, well, it's history.

Compliance with tip management regulations posed an ongoing concern a lot of operators. Introducing TiPJAR addressed this challenge by providing a platform that ensures adherence to ever-changing legal standards. This not only mitigates risks but also provides Honest Burgers with peace of mind, aligning with their commitment to ethical and lawful business practices.

Honest faced challenges (as many hospitality operators do) in attracting and retaining top talent in a competitive market. TiPJAR emerged as a valuable tool to address this concern, allowing Honest to showcase average earnings transparently and position themselves attractively in recruitment efforts, as well as fostering loyalty among their existing team.

The burden of administrative tasks related to traditional tip distribution systems became overwhelming. To alleviate this challenge, TiPJAR was introduced, offering a streamlined approach that reduces administrative burdens, allowing Honests team to focus on more strategic aspects of their roles.

"What's great about TiPJAR is that it's completely independent of the business. It's a true tronc scheme in its entirety, where all the money goes directly to the team members' pay for the hours they've worked. The business has no interference whatsoever. Additionally, there's no commission taken by TiPJAR. We pay you guys for the service, and it doesn't get deducted from the tronc either."
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Tommy Giraux
Head Of Projects at Honest Burgers

check out how they introduced tIPjar to their teams:

We absolutely love the creativity used to engage the team here! Special thanks to Tommy for sharing these gems with us. 

Please note that our system has come a long way since these were produced, so not all information shared may still be perfectly accurate.

"With the work that you're doing, I think you're probably positioning yourself as a market leader in certain ways now."
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People Director at Honest Burgers

2023 Financial Results

During the 2023 period, their turnover grew by £10.1m, reaching £48.3m—an impressive 26% increase.

This success was driven by an 11.3% rise in like-for-like sales. Honest Burgers also significantly reduced group operating losses by 54%, bringing them down to £3.1m. Notably, their adjusted EBITDA before exceptional items surged by 192%, reaching £3.5m. 

With the use of TiPJAR’s products, Honest Burgers have been able to motivate their team to drive sales, allowing them to focus on their profits. We are proud to have played a role in Honest Burgers’ remarkable journey.

26%

Increase in turnover

11.3%

Rise in LFL sales

54%

Reduction in group operating loss

192%

Surge in EBITDA before exceptional items

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Customer Story: Côte Brasserie

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Customer Stories: Côte Brasserie

Transforming Tipping Across a 2,000+ Person Hospitality Estate

“TiPJAR dropped into our tech stack like it had always been there. No mess, no noise—just a smart, seamless upgrade that made life easier from day one.”
Richard Tallboy
Richard Tallboy
CIO - Côte Brasserie
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The Challenge

Côte Brasserie, one of the UK’s most recognised restaurant brands, needed to modernise its approach to tips and tronc management across 70+ locations.

The existing process was manual, and offered limited visibility to team members. With new legislation on tip distribution, Côte sought a future-proof solution that could scale.

The Solution

Côte partnered with TiPJAR to implement a fully digital tronc system that:

  • Automated tip calculation based on shifts worked
  • Enabled weekly tip payouts and real-time visibility for team members
  • Integrated seamlessly with existing tech stack (EPoS and workforce management systems)
  • Reduced admin overhead and ensured full compliance with legislation

£1.25m

Taken in tips in May 2025 alone 

2.3%

Increase in overall online review scores

23%

Increase in team mentions in positive feedback 

9.6%

Increase in Efficiency sentiment on online reviews

4.4%

Increase in Speed sentiment on online reviews

All Guest Review data is provided by Sentiment Search and these figures are from 3 months post onboarding

“We’ve seen a clear uplift in team motivation and guest feedback. The connection between service and reward is now tangible.”
Sarah Gale
Sarah Gale
Head of People - Côte Brasserie
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Onboarding at Scale

Rolling out new technology across a large estate is never simple, especially when it touches something as personal and sensitive as tips and pay. But for Côte, the onboarding process with TiPJAR was smooth, structured, and fully supported from day one.

With a dedicated Customer Success Manager leading the rollout, Côte received a clear and methodical plan that covered every aspect of implementation, from systems integration to team engagement. Communications and training were tailored to each audience within the business—ensuring HQ teams, managers, and in-venue team members all understood not just how TiPJAR worked, but why it mattered.

This thoughtful and collaborative approach resulted in rapid adoption, minimal friction, and a motivated team that felt confident using the new system from the very start.

"Change at this scale can be unsettling for teams—but TiPJAR made it feel easy. From day one, everyone knew what to expect and felt supported through the process."
Richard Tallboy
Richard Tallboy
CIO - Côte Brasserie

Empowering team members in Real Time

TiPJAR gave Côte team members full transparency into how tips were calculated, and the ability to access them instantly or receive scheduled weekly payouts.

By improving visibility and control, the system helped reduce financial stress and strengthened the connection between performance and reward.

A new savings feature is also being trialled, enabling team members to set aside a portion of their tips automatically.

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"Our team loves being able to see and access their tips instantly. It’s reduced financial pressure and made a real impact.”
Sarah Gale
Sarah Gale
Head of People - Côte Brasserie

significant increase in positive reviews

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In just three months, Côte has already seen a notable increase in online review scores, rising from 4.26 to 4.34—a significant shift in such a short timeframe. Data provided by Sentiment Search reveals that all categories related to team performance, including friendliness, attentiveness, and efficiency, saw positive growth. Most impressively, there was a 23% increase in mentions of team members within reviews, highlighting a clear link between recognition, reward, and guest experience. When team members feel valued and fairly rewarded, they go the extra mile and guests are noticing.

“Working with the Côte team has been fantastic—it’s been a real pleasure to bring TiPJAR into a business so committed to its people. Seeing such strong results in such a short space of time has been incredibly rewarding, and we’re really excited to see the continued impact in the months ahead.”
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Stephanie Latham
Head of Customer Success - TiPJAR
Cote 5

Transforming Tipping and Service

Côte’s partnership with TiPJAR delivered measurable improvements in team engagement, operational efficiency, and guest satisfaction—while ensuring full compliance with evolving UK legislation.

By modernising their approach to tipping, Côte empowered its teams, enhanced its culture, and improved the guest experience.

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Bonjour TiPJAR France!

Insights

French Announcement

That’s right – we’ve just launched TiPJAR® France! We can’t tell you how exciting it is to see our amazing platform in it’s first ever foreign language. 

We’ve been keeping this on the down-low, but we’re so excited to finally be able to welcome the French community to the Tipping Revolution! 

We’ve also been lucky enough to welcome an amazing new person to the TiPJAR® Team:

Introducing Andrea:

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Our new Head of TiPJAR® France! With many years of hospitality at his young age, Andrea has been through it all. From bartending and waitering to becoming a well established restaurant Manager across Europe, he truly understands the challenge TiPJAR® is solving from all aspects. After combining his skills and business background, he introduced himself in the Tech Industry and strives to contribute to change, development and large ramp-ups amongst projects he truly believes in. From being a Facebook Manager in Barcelona to Youshow’s CTO, Andrea is now on the mission to bring TiPJAR® to France and make a difference in the world of Tipping.

Translating an entire platform is no joke, but we ALSO have a brand new shiny French website to show off.

We’ve got some big plans for TiPJAR® France, already live in several locations!

Now, both hospitality workers and individuals alike can sign up to get a TiPJAR® account in France. We are on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and best motivate their staff, and to help customers say thank you for great service.

We are dedicated to becoming the world’s leading tipping solution, and this is just another small step towards our goal.

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We’re so excited that we are really starting to expand across the globe – already having launched in the UK, USA, Ireland and now France all in a very short space of time!

Where do you think is next?

You can follow our adventures in France by following us on Linkedin and our French Instagram.

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Cash is no longer King!

Cash is no longer King!

tipjar cashless payments

Tap and go. That’s the new norm for more and more consumers, reflected in the 2017 milestone of debit card use overtaking the number of payments in the UK and Ireland for the first time.

As trouser pockets and purses become less weighed down by smash and small change, consumers expect fast, efficient transactions that allow them to get what they need, with the minus of faff and fuss.

Cashless bars and cafes, recently a novelty even in the fast cash confines of The City, are now mopping up across the UK, with owners and operating extolling the speed of service, lack of cashing up at the end of the day and lower insurance premiums alongside lessened security issues.

tipjar cashless payments2

The trend towards a cashless society (current rates of decline suggest an end to cash use in the UK by 2026) does of course pose challenges for certain demographics. Rural communities affected by poor broadband or mobile connectivity continue to have a strong reliance on banknotes and coins, with older consumers and lower income groups also at risk of being alienated by a totally cashless existence.

While government may have to step in with legislation and innovative practices to support such groups, the trend for society at large is clear: cash is no longer king. Paying for a round of drinks or a train ticket with your smartphone no longer feels strange and the rise of wearable tech such as Apple watches is sure to continue.

While we enjoy this fast and efficient means of doing business, perhaps can also take a moment to be thankful that it didn’t occur before the Home Alone movie script was written, and we can continue to enjoy Macauley Culkin mime that immortal line: Keep the change ya filthy animal…

tipjar waiter

Useful Info – Cashless Society / Digital Tipping:

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Food Delivery Boom

Food Delivery Boom

Traditionally if you spotted a courier whizzing through town, you might expect the precious cargo on board to be urgent paperwork, legal documents or perhaps some crucial plans for a development meeting. Now, that package is more likely to be a Pad Thai, a Gourmet Vegan Burger, Burritos or even a Hawaiian poke bowl.

As working habits have changed, technology has advanced and consumer palettes become more open to world cuisines and adventurous flavours, the gourmet takeaway sector has exploded in popularity with brands like Deliveroo, UberEats and Just Eat all household names.

Deliveroo was estimated to hit six million UK customers before the end of 2018 and works with over 15, 000 British restaurants and saw 600% revenue growth in 2016 followed up by a further 116% growth in 2017. Just Eat meanwhile, boasts just shy of 500, 000 app users and the numbers only continue to grow as over 25% of Brits order takeaway food once a week.

Whilst we acknowledge that these delivery apps allow for the driver to be tipped, we think the request to tip comes too premature in the process, and before you commit to giving someone a tip, ensuring that the food is warm, still in its container and your driver has found your door without buzzing your neighbours at 10.30pm on a Wednesday evening. Over and above this I am not actually sure how much of the tip goes to the driver and if any of the money is kept by either the company or the restuarant staff who made and served the food.

TipJar provides a solution to this, we give the restaurant and or the driver to affix their unique code to delivery packaging, giving the customer the chance to tip based on service quality and the understanding and assurance as to who their tip goes to.

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Consumers demanded more convenience, greater choice and easier ordering processes and the market has duly, and quite literally, delivered. Such punchy numbers and exponential growth however, are not without their public controversies and brands such as Deliveroo continue to deal with stories of staff exploitation, the emergence of ‘dark kitchens’ and public health issues such as obesity linked to poor diet and the consumption of fast food.

Home delivery of course, is not going anywhere. Or more accurately it will continue to go everywhere.

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Investment Success & Company Growth

Investment Success & Company Growth

We want to thank each and every one of our amazing investors, who have joined our tipping revolution and are helping us to help tipped workers earn more. With your support we absolutely SMASHED our funding target of £300k, raising over £645K which we are already putting to work with more innovation, more development and more advances that will help us be the best cashless tipping solution in the world.

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TiPJAR is now in over 750 venues across the UK, Europe and USA and has taken over £300K in tips… and rising! We are helping bartenders, waiters, baristas, chefs, delivery drivers, salon staff, barbers and musicians to increase their income and making it easier for grateful customers, clients and audiences to say ‘Thanks!’.

We set out in 2019 with an plan to change the world of tipping forever and, as our revolution has gathered pace and our company grows, we remain as committed to this mission as ever.

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Book A Demo

Find out more about how we can help empower your teams to earn more cashless tips

How to add TiPJAR to Vimeo Pro

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In the digital age, many individuals have chosen to move over to social platforms to showcase their talents!

TiPJAR is a simple solution for gamers, musicians, vloggers and the like who are looking for an easy way that their fans can show their gratitude!

Here’s a step-by-step guide of how to link your TiPJAR account to your Vimeo video:

Now you can get tipped with TiPJAR through your Vimeo video!

Get A Solo Account For Free

We offer no strings, no obligation free software for any solo accounts. Sign up with us today and start earning more!

We will be launching Solo+ soon which has many more benefits for the individual tip worker.

How to add TiPJAR to Youtube

Insights

youtube
youtube logo

In the digital age, many individuals have chosen to move over to social platforms to showcase their talents!

TiPJAR is a simple solution for gamers, musicians, vloggers and the like who are looking for an easy way that their fans can show their gratitude!

How to link your TiPJAR account to your Youtube page:

Now you can get tipped through your Youtube profile!

Get A Solo Account For Free

We offer no strings, no obligation free software for any solo accounts. Sign up with us today and start earning more!

We will be launching Solo+ soon which has many more benefits for the individual tip worker.