Partner Highlight: Hungrrr

Enhancing Hospitality Earnings: A Collaborative Approach with Tipjar and Hungrrr

At TiPJAR – our vision was always to be collection agnostic. We always wanted business owners and operators to have multiple solutions with which their teams could collect tips – even mix and match solutions that work perfectly within their unique steps of service.

Well – our revolutionary integration with hospitality tech legends Hungrrr offers yet another awesome layer to our clients tech stack – one that enables their staff to collect even more tips than they had before.

This alliance combines TiPJAR’s expertise in fair and transparent tip management with Hungrrr’s cutting-edge ordering technology, offering businesses a comprehensive solution to elevate their operations and enhance their teams earnings.

"TiPJAR, both their business and their staff, are completely focussed on supporting employers and importantly their teams. From our largest to our smallest clients, TiPJAR provides a transparent and efficient tip management solution for their valued team members. To witness this positive impact on the scale of our multi-store clients has been inspiring."
Neil Cooney
Account Coordinator (Stadia, Events & Partnerships) at Hungrrr

Fostering Fairness and Transparency for Operators and Staff

Hungrrr enables you to take, manage and deliver orders seamlessly with your own branded mobile app and website food ordering system.

Their ordering technology is built for hospitality businesses and commonly used in takeaways, restaurants, hotels and stadia.

Whether it’s QR code table ordering, order for collection, or fast-paced delivery, Hungrrr provides businesses with the tools they need to provide a seamless brand experience for their customers..

At Hungrrr, they understand the importance of helping businesses maximise their revenue. That’s why they offer a 0% commission model to their merchants. Unlike other platforms that may impose hidden fees or unexpected costs, Hungrrr is committed to transparency and fairness. By eliminating commission fees, businesses can keep more of their profits, allowing them to reinvest in their operations and provide even better experiences for their customers.

Hungrrr’s commitment to fairness and transparency in operator revenue aligns seamlessly with TiPJAR’s mission to empower staff with fair and transparent tip distribution. While Hungrrr ensures that businesses retain more of their earnings through a 0% commission model, TiPJAR facilitates equitable tip distribution among staff members. Together, our partnership creates a holistic approach to supporting hospitality businesses, prioritising both operator revenue and staff welfare.

The data speaks volumes – with Hungrrr's seamless ordering technology and TipJar's efficient tip management system, businesses have seen a remarkable increase in tip earnings. Our clients have reported a significant surge in tip revenue since implementing Hungrrr, demonstrating the tangible benefits of this integration. It's clear that Hungrrr's innovative platform, coupled with TipJar's transparent tip management, is empowering businesses to maximize their earnings and provide exceptional service to their customers."
Neil Cooney
Account Coordinator (Stadia, Events & Partnerships) at Hungrrr

A Powerful, Innovative integration

Hungrrr’s advanced ordering technology enables businesses to seamlessly manage orders through their branded mobile app and website. With the integration of TiPJAR, customers can now conveniently leave cashless tips directly within the Hungrrr platform.

This integration ensures that order revenue is directed to the business, while tips are swiftly delivered to staff members. Through TiPJAR Connect, integration into Hungrrr Apps becomes effortless, ensuring a seamless flow of transactions. This integration revolutionises tip management, providing businesses and their staff with transparent and efficient control over their earnings.

“Clients are always reassured when speaking to companies who understand the complexities of their business landscape and speak with confidence. In addition to the technicalities of the platform, TiPJAR are very sharp on legislation and tax and always take a people first approach. I tell clients, “listen to them."
Neil Cooney
Account Coordinator (Stadia, Events & Partnerships) at Hungrrr

Leveraging TiPJAR in aid of recruitment

Recruitment and retention has been a critical focus for most hospitality businesses since Covid, but Honest Burgers has leveraged TiPJAR to make significant strides in both areas.

One key strategy employed by Honest Burgers has been to actively promote their utilisation of TiPJAR, emphasising the average hourly rate, inclusive of service charge. This additional compensation, ranging from £3.50 to £5.00 per hour atop base wages, serves as a compelling incentive for prospective team members.

By showcasing their commitment to fair and transparent tip distribution through TiPJAR, Honest distinguishes itself from competitors and enhances its appeal as an employer. Moreover, this approach helps them stand out amidst the multitude of businesses vying for staff, elevating the visibility of their job postings and increasing their ranking in search results.

"We're able to promote the average earnings that a team member gets, stating the pay rate plus the average earnings from TiPJAR. This positions us in a higher echelon when people do Google searches and look into SEO. I would say that it has helped, considering our turnover is going down. It may not be the sole factor, but it's definitely something we reference. The weekly pay is indeed an enticement.
Maureen Sandbach
People Director ar Honest Burgers

THE IMPACT ON RETENTION

TiPJAR’s impact on employee retention cannot be overstated. Honest has witnessed a remarkable reduction in employee turnover since implementing TiPJAR. Previously, the turnover rate averaged around 106.05%, but since adopting TiPJAR, it has dropped significantly to an average of just 75.48%! 

There are many factors that could contribute to this: 

  • Weekly payouts so their staff get access to frequent, on-demand income
  • Fair distribution: Honest Burgers chose to adopt an equal points model, meaning everyone in the team gets their fair share for their hours worked in any given day
  • Transparency means there’s no funny business going on – the team can look at any tip split and understand how they’ve received their share, providing total trust with their employer
  • TiPJAR’s user-friendly platform and efficient payout system elevates the typical tronc experience – promoting the employee experience and empowering staff with the ability to take ownership over their earnings
"Most of our guys are eagerly waiting for the money. It makes a big impact on them, especially on Fridays just before the weekend. The fact that they are looking at it minute to the hour when they're gonna get it, and they know it straight away means it's very much a part of our way of living. It's now part of our DNA"
Tommy Giraux
Head Of Projects at Honest Burgers

an employee engagement tool, like no other!

TiPJAR revolutionises the employee experience by providing seamless and transparent tip distribution, empowering team members and fostering a culture of engagement and satisfaction. As Tommy from Honest notes above, the anticipation of the team receiving their TiPJAR earnings creates a palpable sense of excitement, with employees eagerly awaiting their payouts each week.

This punctuality and reliability not only makes a significant impact on their financial well-being but also instills a sense of belonging and investment in the company’s success.

TiPJAR becomes deeply ingrained in the daily lives of Honest Burgers’ team members, with its accessibility and real-time updates seamlessly integrating into their routines. From tracking earnings, to relying on its efficiency as part of their DNA, TiPJAR has become more than just a tool—it’s become a fundamental aspect of their way of living.

By simplifying the complex process of tip distribution and offering clear, transparent mechanisms for rewarding hard work, TiPJAR enables businesses to prioritise employee well-being and incentivise staff effectively. This sentiment is echoed in Tommy’s recommendations to other companies below, highlighting TiPJAR’s pivotal role in navigating evolving legislation and fostering a culture of fairness and recognition.

TiPJAR not only streamlines tip distribution but also strengthens the bond between employers and employees, driving engagement, loyalty, and mutual success.

"I've been recommending TiPJAR a lot, especially to external companies, with the discussions we've had in the last few months, specifically now as legislation is changing, and people are trying to find a legal way to split tips while also incentivising their staff. The daily split is a huge pain if you were to do it yourself, but through your integration and with the ability to direct it, that can be made an optional absolute breeze. I think that's huge for both small and large businesses—being able to reward people working busy shifts, your best people, where they can make the most money and reward them for it, keeping it transparent, clear, and tenancy."
Tommy Giraux
Head Of Projects at Honest Burgers

The reasons why Honest Burgers chose to adopt TiPJAR:

Aligning their tip distribution methods with their company ethos of honesty and transparency was a consistent challenge for Honest. TiPJAR became an instrumental solution by seamlessly integrating with their values, ensuring clear separation of tips and providing a user-friendly experience, reinforcing Honest Burgers’ commitment to integrity in all aspects of their business.

Honest Burgers faced a challenge with traditional tip distribution methods, where often frequent delays impacted their team's financial well-being. In response, TiPJAR was introduced to provide a solution for swift and regular tip payouts, ensuring Honest Burgers' hardworking team receives their well-deserved earnings promptly.

TiPJAR emerged as the solution, offering a cash-equivalent approach that maintained a clear separation, eliminating confusion and ensuring a fair distribution process for Honest Burgers' team. 

Honest chose to adopt TiPJAR in 2019, just before the onset of Covid-19 in the hope that they would be able to drive additional earnings for their teams during one of the most challenging periods for the industry in recent history

Tommy Giraux, Head Of Projects at Honest told us “This initiative was particularly successful during the pandemic, providing a way to supplement the income of our staff who were adversely affected.”

They then began considering the introduction of a service charge, but their goal was to streamline the process and keep it separate from our business operations to ensure clarity and compliance.

This is where TiPJAR comes in - we worked together to deliver our product now know as "Supertronc" - and the rest, well, it's history.

Compliance with tip management regulations posed an ongoing concern a lot of operators. Introducing TiPJAR addressed this challenge by providing a platform that ensures adherence to ever-changing legal standards. This not only mitigates risks but also provides Honest Burgers with peace of mind, aligning with their commitment to ethical and lawful business practices.

Honest faced challenges (as many hospitality operators do) in attracting and retaining top talent in a competitive market. TiPJAR emerged as a valuable tool to address this concern, allowing Honest to showcase average earnings transparently and position themselves attractively in recruitment efforts, as well as fostering loyalty among their existing team.

The burden of administrative tasks related to traditional tip distribution systems became overwhelming. To alleviate this challenge, TiPJAR was introduced, offering a streamlined approach that reduces administrative burdens, allowing Honests team to focus on more strategic aspects of their roles.

"What's great about TiPJAR is that it's completely independent of the business. It's a true tronc scheme in its entirety, where all the money goes directly to the team members' pay for the hours they've worked. The business has no interference whatsoever. Additionally, there's no commission taken by TiPJAR. We pay you guys for the service, and it doesn't get deducted from the tronc either."
Tommy Giraux
Head Of Projects at Honest Burgers

Ready to take the next step?

Are you ready to enhance employee satisfaction, boost retention rates, and optimise tip distribution in your hospitality business? Take the first step towards achieving these goals with TiPJAR. Our innovative platform empowers businesses like yours to create fair and transparent environments while maximising staff earnings. Don’t let outdated processes hold you back – schedule a demo today to see how TiPJAR can revolutionise your operations and elevate your team’s success!

"With the work that you're doing, I think you're probably positioning yourself as a market leader in certain ways now."
People Director at Honest Burgers

check out how they introduced tIPjar to their teams:

We absolutely love the creativity used to engage the team here! Special thanks to Tommy for sharing these gems with us. 

Please note that our system has come a long way since these were produced, so not all information shared may still be perfectly accurate.

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