Glossary – Terminology and Definitions
Throughout the documents TiPJAR uses to describe its products, services and policies and the terms and conditions relevant to the delivery of those products and services, we may use certain Definitions to make our documents easier to understand. Where we have done this the Definitions used will be Capitalised. The intended meaning of that Capitalised word can then be found below:
Definitions:
| Term | Definition | |
|---|---|---|
| Client | a user of TiPJAR who uses the platform to collect Tips and who appoints us as their commercial agent to collect Tips on their behalf | |
| Customer | an individual who wishes to pay a Tip to a Client via the TiPJAR platform | |
| Operator | The individual, organisation or entity (i) through or in connection with which Clients / Workers are or have been employed who have provided services to Customers and (ii) who has entered into an agreement with TiPJAR to procure the technology as may be necessary to facilitate the delivery of the TiPJAR Platform and TiPJAR’s services to such Clients / Workers and Customers | |
| TiPJAR; "We" or "Us" | A company registered in England and Wales, registered number 11588402 | |
| TJ SuperTronc Ltd | A company registered in England and Wales, registered number 13843425. | |
| User | any individual who may from time to time make use of the TiPJAR Platform, including but not limited to a Client, Customer, or Operator | |
| Worker | a worker using TiPJAR who you wish to give a Tip (each being a Client of ours) | |
| Additional Services | certain services provided by third parties suppliers and partners of TiPJAR provided in addition to or complementary to the TiPJAR Platform and Services, and that may be made available to Users of the TiPJAR Platform at their election from time to time | |
| Approved Professions | one of the approved professions listed here https://www.wearetipjar.com/approved-professions, as amended by us from time to time | |
| Applicable Regulatory Authority | any regulatory body, administrative agency or governmental body having jurisdiction over TiPJAR, any third party service provider providing you with Additional Services as applicable from time to time. | |
| Client Terms | the relevant terms governing the use of the TiPJAR Platform and our Services by Clients, as amended by us from time to time | |
| Commission | the commission we are entitled to charge on each Tip transaction, as specified in Pricing Schedule | |
| Confidential Information | all confidential information (however recorded or preserved) disclosed by either party to the other party concerning the disclosing party's (a) business, affairs, customers, clients, suppliers, plans, intentions, or market opportunities; (b) operations, processes, product information, know-how, designs, trade secrets or software; and (c) any information developed under this Agreement | |
| Customer Terms | the relevant terms governing the use of the TiPJAR Platform and Services by Customers, as amended by us from time to time | |
| Effective Date | the first date of your access to the TiPJAR platform | |
| HMRC | His Majesty’s Revenue and Customs | |
| Operator Data | The data provided by the Operator whether through integrated data connections or provided directly by file-exchange including the amounts, location and dates of Supertronc Tips collected and the employment capacity (job role), location, duration and dates of work delivered by Operator Workers | |
| Pricing Schedule | our pricing schedule setting out applicable Commission and fees chargeable in respect of the TiPJAR service, which can be found at https://www.wearetipjar.com/pricing/ | |
| Prohibited Activities | any of the activities listed in the Prohibited Activities Schedule, which can be found at https://www.wearetipjar.com/prohibited-activities/ | |
| Regulatory Obligation | any request or instruction made by an Applicable Regulatory Authority or third party service provider regulated by an Applicable Regulatory Authority through which you may be recieving Additional Services (including but not limited to those third parties contemplated by Clause 4(ii) herein](https://www.wearetipjar.com/pricing/) | |
| Scheme Rules | The rules for distribution of SuperTronc tips to Operator Workers of the Operator as decided by the Troncmaster | |
| Site | A place of business operated by the Operator within which Supertronc Tips are collected | |
| Solo TiPJAR | a Solo TiPJAR provides a QR code and link you can use to collect Tips for yourself. Any Tips you receive through a Solo TiPJAR are transferred straight to your TiPJAR wallet as soon as they are cleared and available | |
| SuperTronc | A product from TiPJAR enabling distribution of tips, gratuities, and voluntary Service Charge collected by the Operator to Operator Workers of the Operator in accordance with Tronc legislation | |
| SuperTronc Configuration | The configuration of the integrated data connections between TiPJAR and the Operator’s systems enabling the automatic collection of the Operator Data and the associated mappings between these systems and TiPJAR including mapping of locations and employment capacities (job roles) between each system | |
| SuperTronc Tips | Amounts paid by the Operator to TiPJAR in accordance with TiPJAR’s instructions to include only Voluntary Service Charges collected in alignment with legislation; Tips or Gratuities, being uncalled for payments submitted by the customer when paying a bill via Credit Card, Cash, or Cheque. For the avoidance of doubt, SuperTronc tips do not include: (i) Mandatory Service Charges which the customer is obligated to pay; (ii) Any amounts of money collected from customers that are not explicitly voluntary Service Charges, Tips, or Gratuities; or (iii) The Operator’s own funds. | |
| Team | a team of two or more Clients / Workers in a relevant organisation that have chosen to join a Team Sharing Scheme | |
| Team Sharing Scheme | an optional scheme which allows Clients / Workers to split Tips with co-workers, in their Team | |
| Team TiPJAR | a Team TiPJAR provides a QR code and link you can use to share Tips with other members of the Team. Your share of Tips accrued in the Team TiPJAR will be transferred into your TiPJAR wallet when the Tips have cleared and we confirm which members of the Team were working at the time | |
| Territory | United Kingdom, Channel Isles and Isle of Man | |
| Tip | an uncalled for and spontaneous payment offered by a Customer to a Client / Worker via the TiPJAR platform, with the intention of this money being provided directly to the relevant Client / Worker (or the relevant Team) | |
| TiPJAR Platform | the software application for the management and distribution of tips and tronc, together with the associated technology and infrastructure developed and operated by TiPJAR and made available via our website at https://tip.wearetipjar.com including such other technologies that we also make available from time to time | |
| TiPJAR wallet | your TiPJAR wallet shows you amounts which have been allocated to you and are owed to you by TiPJAR. Tips in the wallet can be withdrawn to the bank account attached to your TiPJAR wallet | |
| Tronc Legislation | Current UK legislation relating to tips, gratuities, and voluntary service charges and their distribution, including: (i)The Employment (Allocation of Tips) Act 2023; (ii) Tax legislation under regulation 100 of Income Tax (Pay As You Earn) Regulations 2003; (iii) National Insurance contributions legislation at paragraph 5, part 10, schedule 3 of the Social Security (Contributions) Regulations 2001; (iv) National Minimum Wage Regulations 1999 at regulation 31(1)(e); and (v) VAT Guide Notice 700 and Notice 709/1 Catering and Takeaway Food. | |
| Tronc Payroll | A PAYE Tronc payroll scheme operated by TJ SuperTronc Ltd as Troncmaster in accordance with HMRC requirements and Tronc legislation | |
| Troncmaster | The person or company in control of the tips for a given Tronc Scheme and responsible for deciding on the distribution of tips amongst Operator Workers. For the purposes of SuperTronc, the Troncmaster is TJ SuperTronc Ltd. TiPJAR provides services to the Troncmaster to assure operation of the Tronc | |
| Voluntary Service Charge | An amount added to the customer’s bill before it is presented to the customer as a purely discretionary amount without obligation to pay | |
| Working Day | any day other than a Saturday, Sunday or public holiday in England and Wales |