When Your Team Feels Valued, Your Guests Feel the Difference

TiPJAR gives teams the clarity and confidence they need to deliver outstanding service.

Make the guest experience unforgettable
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Exceptional guest experiences don’t happen by accident, and for operators, they’re often held back by disengaged teams and reward systems that don’t drive performance.

TiPJAR helps teams feel valued through fair, transparent tipping.
That confidence carries through to the floor, where better service leads to happier guests, stronger reviews, and a reputational lift you can measure.

7.5%

Increase in revenue for UK Managed Houses from FY24 to FY25 for Wells & Co

280%

Increase in team mentions in feedback for Parogon Pub Group

2.3%

Increase in overall online review scores in 3 months for Côte Brasserie

115%

Increase in positive reviews for The Black Boy Inn

“We’ve seen a clear uplift in team motivation and guest feedback. The connection between service and reward is now tangible.”
Sarah Gale
Sarah Gale
Head of People - Côte Brasserie

How does TiPJAR improve guest reviews?

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✔ Transparency Builds Confidence on Every Shift
  • Unclear or delayed rewards create frustration and distraction
  • TiPJAR removes that friction by giving teams full visibility over their tips and how they’re shared
  • Teams work, communicate, and deliver smoother, more attentive service to guests
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✔ Better Service Shows Up in Reviews
  • When teams are engaged and rewarded, guests feel it and talk about it
  • Clearer rewards and stronger motivation lead to improved guest sentiment, more positive feedback, and stronger online reviews
  • Opt for daily split calculations to financially incentivise your staff to work busier shifts, upsell, and provide excellent customer experiences
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✔ Can your customers show appreciation?
  • A service charge model alone does not motivate teams if the connection between effort and reward is delayed, unclear, or filtered through payroll
  • Alternatively, our Tap to Tip devices and TiPJAR Connect integrations make it easy for guests to show appreciation in the moment
  • This gives teams real visibility, faster access to earnings, and a stronger incentive to maintain high performance throughout every service
"We’re all about supporting our team so they can feel confident, deliver amazing service, and bring that signature Alchemist theatre to life. What we loved about TiPJAR is how people-focused they are. Their approach really empowers teams, and it just felt like such a great fit for us."
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Hannah Plumb
Talent & Culture Director - The Alchemist

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