Category: Business

Tronc & The National Insurance Advantage

Posted on by Angie Carney

The National Insurance Advantage OF Compliant Tronc Schemes

In the midst of discussions revolving around minimum wage hikes and VAT deliberations, an often underestimated aspect deserving attention is the potential savings of National Insurance (NI) contributions linked to tips and service charges.

Many operators may not be aware of the substantial savings that tronc policies can unlock. So, let’s dive into the government’s support for compliant tronc schemes and how businesses can leverage this endorsement for financial efficiency.

Government's Support for Compliant Tronc Policies

Compliant tronc policies, backed by the government, are designed to align with the principles of fairness and transparency. The essence of these policies lies in ensuring that tips and service charges are distributed equitably among staff, acknowledging their contributions to the overall guest experience.

Acknowledging the role of tips and service charges in supplementing income, compliant tronc policies provide operators with a framework that suits the industry’s dynamics while ensuring compliance with legal and regulatory standards.

Operators embracing compliant tronc policies can unlock substantial savings on National Insurance contributions. This dual benefit ensures a positive impact not only on the financial health of businesses but also on the take-home earnings of the hardworking hospitality teams.

Unlocking Potential Savings

A tronc policy is essentially a system implemented by businesses to fairly distribute tips and service charges among their staff. It ensures that employees receive a fair share of the gratuities they help generate, typically based on their level of service or other relevant criteria.

A tronc policy is instrumental in unlocking potential savings for businesses and their employees. By implementing a fair and compliant system for distributing tips and service charges among staff, businesses can ensure that employees receive their fair share of gratuities based on their contributions. But, not all tronc policies meet legal and regulatory standards! Compliance is essential, as it ensures fairness and transparency in tip distribution, while also unlocking savings in National Insurance Contributions (NICs).

NICs are payments made by employees and employers to fund state benefits and services in the United Kingdom, including the NHS and state pensions. By adhering to compliant tronc policies, businesses can mitigate NICs associated with tip income, leading to significant cost savings for both employers and employees.

how can we help?

TiPJAR’s solutions not only streamline tip administration but also provide a strategic approach to NICs, maximising cost-effectiveness for both businesses and staff.

Cash-equivalent tipping

TiPJAR’s cashless tipping solution has been developed in collaboration with HMRC, ensuring that tips collected through this method are considered cash-equivalent. This distinction exempts both businesses and staff from National Insurance Contributions (NICs), aligning cashless tips with the treatment of cash tips. This approach alleviates the tax burden on businesses, with the responsibility for taxes on tips falling on the staff. By maintaining a clear separation between tips and business revenue, Cashless Tipping eliminates NICs for both parties, resulting in significant cost savings for businesses and employees alike.

tronc

SuperTronc, our cutting-edge tronc management solution, is meticulously crafted to adhere to the impending tipping legislation, ensuring full compliance for businesses. Through the implementation of a compliant tronc policy, SuperTronc enables businesses to mitigate or entirely eliminate National Insurance Contributions (NICs) commonly associated with traditional tipping structures. 

We’ve also collaborated with The Tronc Advisor to facilitate the recovery of historical NICs exceeding £25 million for businesses, highlighting the substantial financial benefits our solution offers.

Beyond simplifying tip administration, SuperTronc provides a strategic approach to NICs, enhancing financial efficiency for both businesses and staff members.

want to know how much you can save?

Why not try our Tronc & Tips Calculator to see how much your business & staff can save in National Insurance Contributions when implementing Supertronc with TiPJAR.

National Insurance Savings Calculator

National Insurance Savings Calculator

*Note: The figures provided are illustrative only and based on the NICs increase from April 2025.

Curious to find out more?

Get in touch!

Daily Tronc Splits: Elevating Employee Engagement

Posted on by Angie Carney

In the fast-paced world of hospitality, where every moment counts, revolutionising the way we handle tips is no longer a choice but a necessity. At TiPJAR, we’re proud to introduce you to a game-changing feature that’s reshaping the landscape – Daily Splits.

Let’s dive deep into the nuances of this revolutionary tool, how it works, and the impact it can have on your business.

Daily Tronc Splits are Transforming Employee Engagement

At the heart of our tipping revolution is our pioneering SUPERTRONC™ solution, redefining the way businesses in the hospitality industry manage and distribute tips. Our belief in revolutionizing the hospitality industry is rooted in a vision that transcends conventional norms – helping businesses drive revenue and engage with and reward their teams.

At the heart of SUPERTRONC™ lies the transformative Daily Tronc Splits feature. This revolutionary aspect allows businesses to move beyond traditional flatline monthly calculations, providing real-time acknowledgment for every ounce of effort exerted by the team. By linking employee performance directly to daily rewards, SUPERTRONC™ creates a dynamic and motivating work environment.

HOW DOES IT WORK?

At its essence, daily splits revolutionise the conventional approach to tip distribution by harnessing the power of automation. SUPERTRONC™ seamlessly integrates with your business’s tech stack, extracting valuable data from EPOS transactions and rota schedules. At the end of the week, a careful and precise calculation takes place, considering factors such as daily transactions and hours worked. 

Tronc is then distributed based on daily calculations – so Saturday’s tronc pot is only shared with those who worked on Saturday.

This method ensures that the tronc distribution is not only 100% accurate but also reflective of the daily nuances of your business. The result is a dynamic and responsive system that adapts to the ebb and flow of your operations, providing a fair and transparent mechanism for distributing tips among your hardworking staff.

Why does this matter?

The “why” behind the daily splits approach lies in the core belief that recognising and incentivising exceptional employee performance is key to fostering a thriving work environment.

By directly linking employee performance to tangible financial rewards, SUPERTRONC™ serves as a powerful motivator for teams to consistently deliver outstanding service and excel in upselling opportunities!

In essence, it’s a transformative strategy that not only boosts employee morale but also enhances overall business performance and revenue generation through a motivated and engaged team.

No More One-Size-Fits-All

Bid farewell to the era of one-size-fits-all tip distributions! 

Daily tronc calculations waves goodbye to uniform shares and welcomes a dynamic system that acknowledges individual effort. With SUPERTRONC, every team member gets a fair slice of the pie on a daily basis. It’s not just a distribution method; it’s the secret sauce for cultivating a happy and highly motivated team, where each member feels recognised and rewarded for their unique contributions every single day.

best part? it's totally automated

SUPERTRONC offers a seamless synchronization with your Electronic Point of Sale (EPOS) and rota systems, creating a fully automated experience.

This means that the intricate process of collecting and distributing tips occurs effortlessly in the background without manual intervention. The integration ensures a smooth flow of data, reducing the administrative burden on your end. With this automated approach, you can say goodbye to unnecessary hassle and embrace a more precise and efficient system for managing tips in your business.

Curious to find out more?

Get In Touch

Book A Demo

Book a chat with us today and hear how TiPJAR® software can help your business grow!

Book A Demo

Fair Tips Talks – Bonus Episode: Reactions To The Code Of Practice

Posted on by Angie Carney

Fair Tips Talks

BONUS EPISODE

REACTIONS TO THE DRAFT CODE OF PRACTICE

Embark on an insightful journey with Fair Tips Talks in our special bonus episode! Join Dan Hawkie, CCO at TiPJAR, in an quick 20-minute interview with Andy Hamman, Director at The Tronc Advisor, as they unravel the intricacies of the government’s recently unveiled draft code of practice. This code, a pivotal part of the upcoming legislation, plays a crucial role in defining what is deemed “fair” in the industry.

Explore the nuances and implications of this draft code, providing a comprehensive understanding for industry players. Get a sneak peek into the forthcoming tipping legislation set to come into effect in July 2024, and find out how it will affect you! 

As a prelude to our full Episode 5 in the new year, this conversation sets the stage for a more extensive exploration of these critical topics. Stay ahead of the curve and make informed decisions by tuning in to this engaging discussion.

LISTEN ON SPOTIFY

Or watch on Youtube:

About the code of practice

The new tipping legislation is launching from July 2024! Here’s the headlines about what your business needs to do according to the draft Code Of Practice:

  • Display your tipping policies before the customer reaches for their wallet.
  • Set up a system for customer queries about where the tips go.
  • Ensure your crew can confidently communicate tipping policies to customers.
  • Workers need total transparency on what tips & service charges have been collected in the sites they work in and how their share is calculated.
  • Information on service charges, tips, gratuities, and cover charges should be upfront before the purchase, covering mandatory or discretionary charges, deductions, and distribution details.

Download our easy guide to the legislation

Dive deep into the intricacies of the imminent Fair Tips Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

What is TiPJAR?

TiPJAR® is an award-winning cashless tipping and tronc platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team.

We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service.

Seamlessly Integrated into your workflows

The world’s only solution that effortlessly integrates into your existing payment flows for a streamlined tipping experience.

designed for enterprise

TiPJAR offers a comprehensive solution tailored to meet the unique needs of large-scale businesses.

Financial technology, built like a bank

With robust financial technology at its core, TiPJAR offers a secure and reliable platform, built to meet the highest complaince standards.

A solution for any kind of business

From restaurants to hotels, TiPJAR is the go-to solution for any kind of business looking to revolutionize their tip management.

Totally compliant with new legislation

A fully compliant solution that ensures your business meets all the requirements of new legislation, while keeping your teams happy!

A revolution built with purpose

We exist to help empower tipped workers with instant access to their tips, financial security, unrivalled transparency, and most of all – a method with which they can collect and share tips across teams fairly.

But our mission doesn’t stop there. We also equip businesses with a powerful tool to reward, motivate, and retain their exceptional staff, eliminating the notorious administrative headaches associated with tips on a global scale. We understand the challenges faced by businesses in managing this crucial aspect, and we are here to provide a game-changing solution.

Book A Demo
TiPJAR® Accounts
1
Registered Users
0
Tips Processed Annually
£ 10 M+
Transactions
0.1 M+

Introducing

Distribute service charges or credit card tips, transparently.

Find Out More

Fair Tips Talks – Episode Four: The Dangers Of Non-Compliance

Posted on by Angie Carney

Fair Tips Talks

Episode FOUR

The Dangers Of Non-Compliance

Step into the complex topic of fair tipping with Propel, TIPJAR and The Tronc Advisor, as we uncover the upcoming Employment (Allocation of Tips) Act in detail. Gain a deep understanding of the challenges surrounding these changes as we embark on a journey of exploration and clarification.

LISTEN ON SPOTIFY

Or watch on Youtube:

About this episode

Embark on a candid exploration of the consequences of non-compliance with the new tipping legislation!

Gain invaluable advice for operators at risk, insights into common non-compliance areas, and practical solutions to navigate the evolving landscape of tipping practices. We’ll delve into the critical role of communication, discuss potential financial and reputational risks, and offer guidance on staying within legal boundaries.

Don’t miss this insightful session focused on ensuring compliance, safeguarding your brand, and nurturing positive industry relationships!

Our expert guests

Download our easy guide to the legislation

Dive deep into the intricacies of the imminent Fair Tips Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

What is TiPJAR?

TiPJAR® is an award-winning cashless tipping and tronc platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team.

We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service.

Seamlessly Integrated into your workflows

The world’s only solution that effortlessly integrates into your existing payment flows for a streamlined tipping experience.

designed for enterprise

TiPJAR offers a comprehensive solution tailored to meet the unique needs of large-scale businesses.

Financial technology, built like a bank

With robust financial technology at its core, TiPJAR offers a secure and reliable platform, built to meet the highest complaince standards.

A solution for any kind of business

From restaurants to hotels, TiPJAR is the go-to solution for any kind of business looking to revolutionize their tip management.

Totally compliant with new legislation

A fully compliant solution that ensures your business meets all the requirements of new legislation, while keeping your teams happy!

A revolution built with purpose

We exist to help empower tipped workers with instant access to their tips, financial security, unrivalled transparency, and most of all – a method with which they can collect and share tips across teams fairly.

But our mission doesn’t stop there. We also equip businesses with a powerful tool to reward, motivate, and retain their exceptional staff, eliminating the notorious administrative headaches associated with tips on a global scale. We understand the challenges faced by businesses in managing this crucial aspect, and we are here to provide a game-changing solution.

Book A Demo
TiPJAR® Accounts
1
Registered Users
0
Tips Processed Annually
£ 10 M+
Transactions
0.1 M+

Introducing

Distribute service charges or credit card tips, transparently.

Find Out More

Fair Tips Talks – Episode Three: A ‘People First’ Approach To The New Tipping Legislation

Posted on by Angie Carney

Fair Tips Talks

Episode THREE

A 'PEOPLE FIRST' APPROACH TO THE NEW TIPPING LEGISLATION

Step into the complex topic of fair tipping with Propel, TIPJAR and The Tronc Advisor, as we uncover the upcoming Employment (Allocation of Tips) Act in detail. Gain a deep understanding of the challenges surrounding these changes as we embark on a journey of exploration and clarification.

LISTEN ON SPOTIFY

Or watch on Youtube:

About this episode

We’re diving deep into how the new tipping and tronc legislation supercharges inclusive workplace cultures. Our remarkable panel unravels its provisions for fair treatment, navigates business challenges, and serves up hot advice on aligning policies with people-first approaches.

You’ll gain insights from businesses that have already not just complied, but fully embraced the new legislation. Discover how they put employee well-being above all else!

Operators join the party to share their tales of adapting while keeping that people-first groove alive. And, of course, we’ll explore the fantastic benefits for businesses that make fair treatment and satisfaction the stars of their tipping and tronc practices. Join us for a sizzling discussion at the crossroads of legislation, workplace culture, and business success.

Lastly, we’ll discuss how this legislation might influence recruitment, retention, and relationships within the industry!

Our expert guests

Download our easy guide to the legislation

Dive deep into the intricacies of the imminent Fair Tips Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

What is TiPJAR?

TiPJAR® is an award-winning cashless tipping and tronc platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team.

We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service.

Seamlessly Integrated into your workflows

The world’s only solution that effortlessly integrates into your existing payment flows for a streamlined tipping experience.

designed for enterprise

TiPJAR offers a comprehensive solution tailored to meet the unique needs of large-scale businesses.

Financial technology, built like a bank

With robust financial technology at its core, TiPJAR offers a secure and reliable platform, built to meet the highest complaince standards.

A solution for any kind of business

From restaurants to hotels, TiPJAR is the go-to solution for any kind of business looking to revolutionize their tip management.

Totally compliant with new legislation

A fully compliant solution that ensures your business meets all the requirements of new legislation, while keeping your teams happy!

A revolution built with purpose

We exist to help empower tipped workers with instant access to their tips, financial security, unrivalled transparency, and most of all – a method with which they can collect and share tips across teams fairly.

But our mission doesn’t stop there. We also equip businesses with a powerful tool to reward, motivate, and retain their exceptional staff, eliminating the notorious administrative headaches associated with tips on a global scale. We understand the challenges faced by businesses in managing this crucial aspect, and we are here to provide a game-changing solution.

Book A Demo
TiPJAR® Accounts
1
Registered Users
0
Tips Processed Annually
£ 10 M+
Transactions
0.1 M+

Introducing

Distribute service charges or credit card tips, transparently.

Find Out More

Fair Tips Talks – Episode Two: New Tipping Legislation & Agency Workers

Posted on by Angie Carney

Fair Tips Talks

Episode TWO

NEW TIPPING LEGISLATION & AGENCY WORKERS

Step into the complex topic of fair tipping with Propel, TIPJAR and The Tronc Advisor, as we uncover the upcoming Employment (Allocation of Tips) Act in detail. Gain a deep understanding of the challenges surrounding these changes as we embark on a journey of exploration and clarification.

LISTEN ON SPOTIFY

Or watch on Youtube:

About this episode

In Episode Two of our webinar series, FAIR TIPS TALKS, we’re delving deep into the impact of the new tipping legislation on agencies, agency workers, and industry operators.

We’ll tackle the challenges operators face when relying on agency workers, along with compliance strategies. Plus, we’ll explore how shifts in tip allocation and reporting are reshaping dynamics between staff agencies and businesses.

Discover the advantages of running a tronc and the potential for collaborative efforts between operators and staff agencies. Technology’s role in streamlining tip management will be a key focus.

Lastly, we’ll discuss how this legislation might influence recruitment, retention, and relationships within the industry!

Our expert guests

Download our easy guide to the legislation

Dive deep into the intricacies of the imminent Fair Tips Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

What is TiPJAR?

TiPJAR® is an award-winning cashless tipping and tronc platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team.

We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service.

Seamlessly Integrated into your workflows

The world’s only solution that effortlessly integrates into your existing payment flows for a streamlined tipping experience.

designed for enterprise

TiPJAR offers a comprehensive solution tailored to meet the unique needs of large-scale businesses.

Financial technology, built like a bank

With robust financial technology at its core, TiPJAR offers a secure and reliable platform, built to meet the highest complaince standards.

A solution for any kind of business

From restaurants to hotels, TiPJAR is the go-to solution for any kind of business looking to revolutionize their tip management.

Totally compliant with new legislation

A fully compliant solution that ensures your business meets all the requirements of new legislation, while keeping your teams happy!

A revolution built with purpose

We exist to help empower tipped workers with instant access to their tips, financial security, unrivalled transparency, and most of all – a method with which they can collect and share tips across teams fairly.

But our mission doesn’t stop there. We also equip businesses with a powerful tool to reward, motivate, and retain their exceptional staff, eliminating the notorious administrative headaches associated with tips on a global scale. We understand the challenges faced by businesses in managing this crucial aspect, and we are here to provide a game-changing solution.

Book A Demo
TiPJAR® Accounts
1
Registered Users
0
Tips Processed Annually
£ 10 M+
Transactions
0.1 M+

Introducing

Distribute service charges or credit card tips, transparently.

Find Out More

Fair Tips Talks – Episode One: Unravelling The New Tipping Legislation

Posted on by Angie Carney

Fair Tips Talks

Episode One

Unravelling the legislation

Step into the complex topic of fair tipping with Propel, TIPJAR and The Tronc Advisor, as we uncover the upcoming Employment (Allocation of Tips) Act in detail. Gain a deep understanding of the challenges surrounding these changes as we embark on a journey of exploration and clarification.

LISTEN ON SPOTIFY

Or watch on Youtube:

About this episode

We’re so excited to share Episode One of our webinar series! In this session, we’ll delve into the new tipping legislation’s implications on your day-to-day operations, discussing both the challenges it poses and the opportunities it presents.

We’ll consider the long-term benefits that this Act might bring to your business, and explore the importance of staff education and how these changes may affect your team dynamics. Finally, we’ll address the potential financial impact and share insights on how technology solutions can simplify compliance.

You’ll leave with valuable resources for further information and a sneak peek of our next webinar in this enlightening series. Don’t miss this opportunity to stay informed about the new tipping legislation! 

Our expert guests

Download our easy guide to the legislation

Dive deep into the intricacies of the imminent Fair Tips Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

What is TiPJAR?

TiPJAR® is an award-winning cashless tipping and tronc platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team.

We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service.

Seamlessly Integrated into your workflows

The world’s only solution that effortlessly integrates into your existing payment flows for a streamlined tipping experience.

designed for enterprise

TiPJAR offers a comprehensive solution tailored to meet the unique needs of large-scale businesses.

Financial technology, built like a bank

With robust financial technology at its core, TiPJAR offers a secure and reliable platform, built to meet the highest complaince standards.

A solution for any kind of business

From restaurants to hotels, TiPJAR is the go-to solution for any kind of business looking to revolutionize their tip management.

Totally compliant with new legislation

A fully compliant solution that ensures your business meets all the requirements of new legislation, while keeping your teams happy!

A revolution built with purpose

We exist to help empower tipped workers with instant access to their tips, financial security, unrivalled transparency, and most of all – a method with which they can collect and share tips across teams fairly.

But our mission doesn’t stop there. We also equip businesses with a powerful tool to reward, motivate, and retain their exceptional staff, eliminating the notorious administrative headaches associated with tips on a global scale. We understand the challenges faced by businesses in managing this crucial aspect, and we are here to provide a game-changing solution.

Book A Demo
TiPJAR® Accounts
1
Registered Users
0
Tips Processed Annually
£ 10 M+
Transactions
0.1 M+

Introducing

Distribute service charges or credit card tips, transparently.

Find Out More

Fair Tips Act & UK’s New Tipping Legislation

Posted on by Angie Carney

Fair Tips Act: What could the new tipping legislation mean for operators?

Dive deep into the intricacies of the imminent Employment (Allocation Of Tips) Act, and grasp what it signifies for hospitality enterprises in its evolving framework.

Enter your details to download our easy guide:

Get In Touch WIth
the tronc advisor & TiPJAR

The UK's Tipping Culture is Evolving!

Introducing the Fair Tips Act, also recognized as the Employment (Allocation of Tips) Act. This legislation is on a mission to guarantee that hospitality workers receive their tips in a fair and transparent manner. The repercussions of this act are monumental, reshaping the manner in which the hospitality sector addresses tips.

Navigating this change can be challenging. That’s where TiPJAR® steps in. We are committed to ensuring your business aligns with the latest regulations without a hiccup.

Breaking Down the New Tipping Rules

Here’s a snapshot of the forthcoming changes:

  • Tips collected in a month must be disbursed by the subsequent month’s end.
  • Employees have the right to demand tip reports.
  • Using the Tronc pot to fund the Tronc system is now off the table.
  • The government will likely define the term “fair” in this context.
  • Tribunals can now grant restitutions concerning tip discrepancies.
  • A new code of practice will oversee tip distribution, emphasizing on-site team members engaged in the customer experience.

Feeling overwhelmed? TiPJAR® has your back. We’re more than equipped to assist you in integrating these changes smoothly.

Days
Hours
Minutes
Seconds

until the 1st of october

The Push for Change in Tipping Practices

Transparency and fairness in tipping have become significant talking points. Historically, the tipping law in the UK had some grey areas, especially concerning service charges in restaurants. The new legislation is an attempt to bring more clarity to these practices, ensuring workers receive their rightful dues.

Want to find out how we can help?

At TiPJAR®, we’re primed to support our partners in navigating the nuances of this tipping legislation. Our systems are designed to help establishments transition seamlessly, ensuring compliance and promoting best practices. With new regulations on the horizon, it’s crucial to be prepared. Let us help you align with the best practices in the industry.

Embrace the Future of Tipping with TiPJAR®

Get in touch

Book A Demo

Book a chat with us today and hear how TiPJAR® software can help your business grow!

Book A Demo

Customer Story: Jaunty Goat Coffee

Posted on by Angie Carney

Customer Story

Jaunty Goat Coffee - Boosting their team's earnings

How they've used TAP TO TIP to boost their team's earnings in a space where tips aren't commonly a thought.

# of venues

2

venue type

Coffee shops

Product(s)

TAP TO TIP

Average tip

£2.09

FOR EVERY £1 SPENT ON SUBSCRIPTION COSTS

Staff receive £12.30 in tips

£/ HOUR EARNINGS
PER STAFF MEMBER

£0.56

£/YEAR
PER STAFF MEMBER*

£723.61

*Based on the average staff member at JGC who works 25 hours per week. 

Who are Jaunty Goat Coffee?

Located in the fabulous, leafy-green city of Chester, sits this lovely group of small, local-run coffee shops.

This quaint, artisan brand prides itself on specialist coffee, quality honest food, and warm service.

Following the success of their first store, they have recently opened a second, also in the Historic town of Chester which is entirely plant-based. 

Their core values are based on sustainability, staff well-being, and transparency – which made them a perfect match for TiPJAR. Not only are they a Living Wage Employer, but they also take great pride in training and growing their teams to their best abilities.

Local at heart, we absolutely love this brand and love that we are able to help their passionate teams earn a little more for their hard work.

"It's a great USP for new employees, it saves vital time for the management team, so their efforts can be spent with the team and customers, plus TiPJAR is completely transparent which fits our business culture perfectly."
Elinor Summers
Operations Manager

USING TIPS AS A RECRUITMENT TOOL

As with many hospitality operators nowadays, JGC found it difficult to compete against bigger brands on the Chester high street for staff recruitment.

By implementing TiPJAR’s TAP TO TIP technology alone, they have increased their staff pay by 56p per employee, per hour worked (based on an average of 25 hours worked per week), increasing staff pay by £724 per year on average. which has proven a useful recruitment tool to attract talent – offering their staff the opportunity for extra earnings if they perform! 

"It has definitely helped with recruitment; especially for a coffee shop environment, where tips are typically far less than a bar or restaurant."
Elinor Summers
Operations Manager

Happy staff

TiPJAR, like JGC, pride ourselves on fairness and transparency. 

By implementing our platform, the brand have given their staff total ownership of the tips they recieve – linking employee performance to employee reward.

Over the two venues, they have collected over £10,000 across over 5000 contactless transactions in only 11 months. As hospitality operators, it’s no myth that they understand the value this can bring in terms of staff wellbeing, motivation, and employer-employee trust.

"Everyone loves how easy it is to use and how transparent it is from an ethical point of view."
Elinor Summers
Operations Manager

We’re excited to continue to work with Jaunty Goat Coffee as they hopefully go from strength to strength and continue to open up more sites!

We’re big fans!

 

Do you run a coffee shop and are keen to understand how we can help your business soar?

Book a Demo

Book A Demo

Book a chat with us today and hear how TiPJAR® software can help your business grow!

Book A Demo

Hospitality workers are set to lose £15M in tip income due to train strikes

Posted on by Angie Carney

Hospitality workers are set to lose £15M in tip income in december due to train strikes

UK hospitality staff could stand to lose out on £15M in tips due to train strikes scheduled in December, according to data from our tipping platform.

 

The trade union representing train workers is planning industrial action on 13, 14, 16, 17 and 24 – 27 December, as well as 3 and 4 January, and 6 and 7 January. As a result, the hospitality industry is due to lose over £1.5bn in sales during what is meant to be the busiest weeks of the year, according to UKHospitality.

 

There has been a lot of reporting on the impact of cancellations, refunds, and sales – but very little on the impact it has on those with boots on the ground in the industry, at a time when cost-of-living is at the highest it’s been in 41 years.

 

Arguably the busiest week of the year for the industry, and the first year since covid with no restrictions – this industrial action could be devastating for those businesses (and their staff) who are hanging on a financial thread.

 

According to our data as the UK’s leading cashless tipping platform, we can report an average loss of -17% in tips for hospitality staff on recent train strike days throughout October and November.

This loss will be equivalent to roughly -£15M loss in tips in December alone, as the national tipping market is worth £3bn a year.

 

The impact that that extra £35/£40 has on those that are more vulnerable in our industry is huge. It could be the difference in someone being able to feed their families, or giving their kids presents at Christmas.

Whilst we align with workers speaking to improve pay and conditions, our job is to represent some of the lowest-paid workers whose income is directly related to footfall in their pubs and restaurants. This strike action could have a devastating effect on hospitality workers.

If you’d like to find out more feel free to get in contact.

Book A Demo

Book a chat with us today and hear how TiPJAR® software can help your business grow!

Book A Demo