How much does TiPJAR charge?
At TiPJAR, we believe in pricing transparency and giving you full control over your tip management solution. Our straightforward pricing model offers a core subscription package with essential tools for seamless tip management. Customise your experience with optional add-ons like TAP TO TIP™ and SUPERTRONC™, tailored to your unique needs.
TiPJAR earns its revenue through a transparent software fee charged to restaurants, bars, and other hospitality venues, not by taking a percentage of workers’ tips.
Depending on the product used, the way TiPJAR charges differs slightly, but our core principle never changes: staff get every penny of what’s tipped to them.
Customer Tips
TiPJAR Distributes
Business pays software fee
For supertronc
SUPERTRONC™is our solution for distributing tips and discretionary service charges that employers have collected for their teams. For SUPERTRONC™ venues pay a fixed software fee. Nothing is deducted from the tips, in alignment with Employment (Allocation of Tips) Act 2023.
By law, tips collected by employers have to be distributed fairly and in alignment with the Statutory Code of Practice and Non-Statutory Guidance issued by the government.
Workers receive 100% of tips, while TiPJAR covers technology, compliance and transaction infrastructure through the software fees paid by the business.
For Cash-Equivalent options
Cash equivalent tips allows staff to receive tips directly from customers, without their employer ever being involved.
Depending on which technology the customer users, tips are distributed either directly to the recipient, or to everyone who was working at the time of their visit.
When we approached HMRC to establish clearance for our approach to digital cash-equivalent tipping, they updated their guidance as to how this has to work.
QR Codes & Digital Link Collection
When customers tip digitally, there are processing costs involved in collecting and transferring the money to staff, charged by the card companies and banks involved. Employers are not allowed to cover these costs, because if they did, the tips would no longer be allowed to be considered “cash equivalent” and we wouldn’t be allowed to pay them directly to the team, but would have to pay them to the employer first.
So, when we collect cash equivalent tips via digital links, we always give tippers the option to increase their tip slightly to cover these fees. The law says this has to be optional, but we’re always clear what the tip is, and what the costs are – just like when you give a donation to charity.
The processing costs depend on how the tip is made, but TiPJAR does not take any portion of the tips.
Tap to Tip
For Tap to Tip, the processing cost depends on the device:
V2 Devices: 2% + 3p
V1 Devices: 5% + 5p (legacy models we are in the process of replacing)
As of 1 October 2024, these fees are passed on to the customer due to the quick, frictionless nature of “tap and go.”
We are committed to reducing these fees further as we scale.
Integrations – PDQ & Order-at-Table
For integrated payments through PDQ machines or order-at-table solutions, processing fees are entirely dependent on the rates you pay your provider. Again, the customer is given the option to increase their tip to cover these costs, so no TiPJAR doesn’t take any portion of the tips.
Legal and Compliance
TiPJAR operates fully within both the wording and the spirit of all UK and EU tipping laws and guidance.
We have HMRC clearance on our products and systems, and provide full traceability and transparency for every worker, every tip, and every transaction.
This means everyone — staff, operators, and customers — can trust that tips are being handled fairly, legally, and exactly as intended.
Book A Demo
Book a chat with us today and hear how TiPJAR® software can help your business grow!